Hank Graff Chevrolet Davison - Service Center

Love how fast they get it done and the video they make and send to me so I can see all the stuff they look at this is the only dealership that I have ever experienced this at i am very happy with how they and send to me so I can see all the stuff they look at this is the only dealership that I have ever experienced this at i am very happy with how they treat my vehicle and treat me as a customer. More

Hank Graff Chevrolet is a very friendly yet professional dealership. I didn’t have to wait very long for my needs to be met. dealership. I didn’t have to wait very long for my needs to be met. More

Was very nice had my appointment got right in and everyone was very nice and friendly. Facility was very nice and clean everyone was very nice and friendly. Facility was very nice and clean More

Derek was very helpful. I would have preferred that the work be completed faster, but it looks like the Collision Center did a nice job. I would have preferred that the work be completed faster, but it looks like the Collision Center did a nice job. More

I took my car in for check engine light coming on and off. Made an appointment at 10:30. The service advisor said they would not be able to touch the car until after 1pm. Shortly after 3pm we were notifi off. Made an appointment at 10:30. The service advisor said they would not be able to touch the car until after 1pm. Shortly after 3pm we were notified the car was ready. Drove over 30 minutes back to pick it up, upon arriving and starting the car, the check engine light was on. I was then laughed at when bring it to their attention. I was treated poorly by the service advisor, and then had to wait almost 2 more hours for my vehicle. I was not given any service work up documents, I was told they would be emailed. I called and spoke to the general manager almost a week after about my experience, and the service manager himself told me he would email the service documents over right way. Here we are 2 days later and i still do not have any documentation of what was done to my vehicle during service. More

Justin the manager is great. They always do an amazing job there. Highly recommend them. They always do an amazing job there. Highly recommend them. More

They did an excellent job on keeping me informed on what was going on and fixing my vehicle was going on and fixing my vehicle More

Again, their service was great to respond to my programing issue. Keep up the good work programing issue. Keep up the good work More

Great service ! Friendly staff ! I would recommend them to anyone! Got me right in and fixed my tire. Friendly staff ! I would recommend them to anyone! Got me right in and fixed my tire. More

We used the service dept. That is what my 5* review is based on. The young lady who helped us with our oil change was friendly and polite. We were in and out quickly and effic That is what my 5* review is based on. The young lady who helped us with our oil change was friendly and polite. We were in and out quickly and efficiently. However, while waiting we decided to browse the show room as our equinox is a 2020 and it’s getting to where we need a new one. Not one person in the showroom acknowledged us or offered any information. Most didn’t even look in our direction. More