Hank Graff Chevrolet Davison - Service Center
Davison, MI
1,341 Reviews of Hank Graff Chevrolet Davison - Service Center
I'm happy with the services provided. Thank you to Gary for handling the services provided through the service department. Appreciate my use of the courtesy vehicle and having my car de Thank you to Gary for handling the services provided through the service department. Appreciate my use of the courtesy vehicle and having my car delivered to me when completed. More
The experience started out great. The courtesy driver was very pleasant and the ride home was great. My car was kept at Hank Graff at 11:30Am. At 3 :51 PM I called to get a status of The courtesy driver was very pleasant and the ride home was great. My car was kept at Hank Graff at 11:30Am. At 3 :51 PM I called to get a status of the vehicle. I was sent to phone mail. At 5:23 PM I called again for status as I had not received an answer as to the status of my vehicle. ‘‘I was sent to Gary’s phone mail again. I was told along the way that Gary went home at 3:00 PM. I called again at 5:29 the second time and was forwarded to the manager’s phone mail. I finally received a call from Gary at which time I was informed my vehicle had not even been looked at. I needed my car the following day and so the Courtesy drive graciously came and gave me a pleasant ride back to pick up my car. I still wish someone will look at the Brakes on my vehicle as they squeal and make a grinding noise and the suspension this vehicle does not ride as smooth as the one I had previously. But I can not go without a vehicle more than one work day. More
Very knowledgeable and helpful. Understanding when the deal fell through but I will go back to this representative when things get better again. Thank you for your help. Understanding when the deal fell through but I will go back to this representative when things get better again. Thank you for your help. More