Hank Graff Chevrolet Davison - Service Center

The experience started out great. The courtesy driver was very pleasant and the ride home was great. My car was kept at Hank Graff at 11:30Am. At 3 :51 PM I called to get a status of The courtesy driver was very pleasant and the ride home was great. My car was kept at Hank Graff at 11:30Am. At 3 :51 PM I called to get a status of the vehicle. I was sent to phone mail. At 5:23 PM I called again for status as I had not received an answer as to the status of my vehicle. ‘‘I was sent to Gary’s phone mail again. I was told along the way that Gary went home at 3:00 PM. I called again at 5:29 the second time and was forwarded to the manager’s phone mail. I finally received a call from Gary at which time I was informed my vehicle had not even been looked at. I needed my car the following day and so the Courtesy drive graciously came and gave me a pleasant ride back to pick up my car. I still wish someone will look at the Brakes on my vehicle as they squeal and make a grinding noise and the suspension this vehicle does not ride as smooth as the one I had previously. But I can not go without a vehicle more than one work day. More

Everyone we dealt with were very knowledgeable and friendly. From Lexy to Jason Conger. Thank you both friendly. From Lexy to Jason Conger. Thank you both More

Very knowledgeable and helpful. Understanding when the deal fell through but I will go back to this representative when things get better again. Thank you for your help. Understanding when the deal fell through but I will go back to this representative when things get better again. Thank you for your help. More

Very informative staff. Very welcoming. . Explained everything. Good suggestions for future services. Will recommend you to everyone Very welcoming. . Explained everything. Good suggestions for future services. Will recommend you to everyone More

The dealership was very busy when I came in for my appointment. I was taken care of right away. Work was done quickly. appointment. I was taken care of right away. Work was done quickly. More

Awesome job, was well worth the money 💰! !! Since I'm handicapped, they picked up & dropped off car, no extra charges!!! THE BEST!!!! !! Since I'm handicapped, they picked up & dropped off car, no extra charges!!! THE BEST!!!! More

I am very pleased with the service! Will not go to any other dealership. Had done so in the past and found to have made a mistake in doing so! Will not go to any other dealership. Had done so in the past and found to have made a mistake in doing so! More

Graffs in Davison did a wonderful repairing my 2023 Traverse. after a fender bender. They kept me up to date on how the repairs were going and fixed it within a few days. When I picked it up, they ha Traverse. after a fender bender. They kept me up to date on how the repairs were going and fixed it within a few days. When I picked it up, they had washed it, cleaned the inside and it looked as good as new! More

Just needed a routine oil change and tire rotation. Made an appointment the day before, got right in, and was there less than an hour. Entire staff was welcoming and courteous. Car was due for a new a Made an appointment the day before, got right in, and was there less than an hour. Entire staff was welcoming and courteous. Car was due for a new air cleaner, but techs said it was still good to go. The walk around video the tech made was an unexpected plus. See you next oil change! More

The dealership worked around my schedule and had my vehicle ready as promised. The service writer was friendly and professional. vehicle ready as promised. The service writer was friendly and professional. More