Hank Graff Chevrolet Davison - Service Center

Service department was timely, the GM website wasn’t functioning delaying the repair but not the dealer’s fault. functioning delaying the repair but not the dealer’s fault. More

Took truck in for a trans leak, was told to bring it back in a week. Well they didn’t look and parts were on back order, so a month goes by they finally get the parts so I set up and “appointment” for the f in a week. Well they didn’t look and parts were on back order, so a month goes by they finally get the parts so I set up and “appointment” for the following week, well apparently an “appointment” doesn’t mean they are going to work on it the day the appointment is for it means they will get around to it when they have time, Nothing but lies from the advisor Gary. So I’m like ok whatever… I need a rental car ok.. they try and give me a Toyota or a Mitsubishi, umm no thanks I brought in a Chevy I want a Chevy to drive. And we can’t drive foreign vehicles to work so that’s Deff a no go. So I took my truck back home and guess I’ll play the games at a different dealer More

Olivia is always so nice and helpful whenever I have an issue with my car, I love coming there because of her! issue with my car, I love coming there because of her! More

I was very satisfied with ALL the workers in your oil change & inspection garage. They let me know that I have a very small nail in my left rear tire. Thats why I keep having to put air into IT every s change & inspection garage. They let me know that I have a very small nail in my left rear tire. Thats why I keep having to put air into IT every so often. THANKS for being my number one go for my Chevy VOLT. More

Rodney was great! He explained what was wrong and made sure things were fixed in a timely fashion. He explained what was wrong and made sure things were fixed in a timely fashion. More

Buzz was excellent ! Fast friendly and very knowledgeable . Fixed my issues very quickly and professionally ! Fast friendly and very knowledgeable . Fixed my issues very quickly and professionally ! More

We had a wonderful experience as always! My daughter loves her new Chevy Trax. Thank you Jason Conger once again. My daughter loves her new Chevy Trax. Thank you Jason Conger once again. More

Professional and responsive staff, quality of work, easy pickup drop off rental car and met my needs pickup drop off rental car and met my needs More

I have been buying cars and getting them serviced at Graff Chevrolet for the last 40 years. Recently on a visit to your dealership I was informed that there was a substantial increase in the price of an Graff Chevrolet for the last 40 years. Recently on a visit to your dealership I was informed that there was a substantial increase in the price of an oil change however the service would include full synthetic oil. Not happy but okay. The service technician then suggested I include an oil additive not once but 3 times. Sorry but I felt pressured. I’m not a believer in most additives especially when I get full synthetic oil already. Very uncomfortable experience. More

Did not check everything out like they normally do. .just changed the oil and that was it .just changed the oil and that was it More