Hank Graff Chevrolet Davison - Service Center

The technician who checked us in was very courteous and your glass technician found a crack on our windshield and had us serviced within 5 minutes and gave us instructions on what to expect from the insura your glass technician found a crack on our windshield and had us serviced within 5 minutes and gave us instructions on what to expect from the insurance company. It was an overall great experience. More

Schedule appointment for Monday, 7:30 AM. Didn't get looked at until Wednesday afternoon. Needed a TCM on a vehicle with LESS than 5,000 miles. Didn't get looked at until Wednesday afternoon. Needed a TCM on a vehicle with LESS than 5,000 miles. More

Communication could have been better. The shop was very busy so somewhat understandable. As far as the work, I felt they went above and beyond and charge a very fair price. Very friend The shop was very busy so somewhat understandable. As far as the work, I felt they went above and beyond and charge a very fair price. Very friendly and engaging crew. More

Excellent service! They were going to have my car for 9 business days but it was done in 4 days.Looks great inside and out. They also gave me a free rental car. I’m ver They were going to have my car for 9 business days but it was done in 4 days.Looks great inside and out. They also gave me a free rental car. I’m very happy! More

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I had my brakes replaced on my 2017 equinox and it cost me around $1000 and they squeak when I break and I have brake dust on the drivers front wheel. I took it back and I was told that technician checked me around $1000 and they squeak when I break and I have brake dust on the drivers front wheel. I took it back and I was told that technician checked it out and there’s nothing wrong with it. Well, I pulled into my daughter‘s driveway and they said they knew that I was there because they heard my brakes squealing. More

Fast and friendly every time . always on time I get right in when my appointment always on time I get right in when my appointment More

Very good customer service. They fixed my oil pan that was an estimated 20 hour job that no other mechanic in town wanted to touch. Other mechanics waisted my time while Graff w They fixed my oil pan that was an estimated 20 hour job that no other mechanic in town wanted to touch. Other mechanics waisted my time while Graff was on the job and had me back on the road before others even got back to me. Thanks for the efficient experience all the way around! My car is running great and they followed up to make sure. I will only take my Traverse to Graff from now on. More

There Service department is ridiculous. Promises to order parts and never does! Truck still waiting to be fixed. We are on the 4th supposedly rush order of the parts needed to fix it! They Promises to order parts and never does! Truck still waiting to be fixed. We are on the 4th supposedly rush order of the parts needed to fix it! They didn’t even record the services needed correctly in their computer so when they look back they have no idea what you are talking about until you find someone who remembers us coming in! Also, good luck getting the service department to answer their phone or return your call! So sad, because our purchase experience was wonderful, but the service department has absolutely ruined it! More

Employees are always professional, efficient, and kind in all departments from sales, to body shop, and maintenance services. all departments from sales, to body shop, and maintenance services. More