Hank Graff Chevrolet Davison - Service Center
Davison, MI
1,320 Reviews of Hank Graff Chevrolet Davison - Service Center
Hank Graff has been my primary dealership for over 30 years. They have always treated me, my family and our vehicles with respect and professionalism years. They have always treated me, my family and our vehicles with respect and professionalism More
Crankcase oil underfilled. Evidently didn't check oil level after oil change. Didn't reset oil life system after oil change. Wrong mileage entered on service order (entered mi Evidently didn't check oil level after oil change. Didn't reset oil life system after oil change. Wrong mileage entered on service order (entered mileage from previous service appointment. Oil change, tire rotation, coolant flush and refill were performed in a very timely manner, so that's good. Just realized another goodie. They didn't reset the TPMS after rotating the tires. This is beyond ridiculous. More
Had an oil change. They only did the oil change and checked the fluid and tire pressure. Got the bill, it said that additional things were done and they weren't. They only did the oil change and checked the fluid and tire pressure. Got the bill, it said that additional things were done and they weren't. More
Poor service records kept in the Service Department. Failure to honor my wheel and tire insurance. Claim I don't have the insurance, even after honoring it less that 18 months ago. They can't seem to fi Failure to honor my wheel and tire insurance. Claim I don't have the insurance, even after honoring it less that 18 months ago. They can't seem to find that transaction nor the corresponding tire sale that accompanied it. More