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Hank Graff Chevrolet Davison - Service Center

Davison, MI

4.5
1,316 Reviews

1,316 Reviews of Hank Graff Chevrolet Davison - Service Center

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January 18, 2024

Very pleased with the service, it was in and out with a new heater core in just a couple days Gary was very nice to call and up date me, which I truly appreciate, he even called and let me know party wer More

by GCATCATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2024

An oil change with tire rotation with a 730am appointment and the dealer ship opening at 730am should NOT take 1hr and 40 minutes. When the customer is on time for the appointment. More

by njkelly05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mariah, and a older male
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to address your concerns. Please reach out to us directly at (810) 653-4111 when you have a chance. Thank you, and we look forward to hearing from you.

January 17, 2024

I have been a customer of Graff since the mid-90s. I am always satisfied with anything I have needed. More

by NEEDLERDKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember. I had an oil change and a tire rotation.
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again soon!

January 17, 2024

Very good service. Kept me appraised of progress of repairs every step of the way. More

by WCOLLINS4148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 17, 2024

Have been a customer for years. Excellent customer service in all areas. Love Chris Horwath! More

by NWEEKENDESCAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Horwath and his team.
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again soon!

January 17, 2024

Could not give me a reasonable fix. Said purge valve was bad, could not get it in a reasonable time. Said could take weeks. Went in for oil change. I don't doubt what they found but tim More

by MSTANMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (810) 653-4111 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 17, 2024

i've been a customer with graff since 2016, have never had an issue with buying, leasing, nor any issues with body work when needed, or routine service. Very curtious, professional, work always done in a More

by JMCG339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz was the most recent guy
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again soon!

January 17, 2024

The dealer was prompt with scheduling and rescheduling they also offer free schuttle sevice and friendly More

by DEBUSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We are glad we could help! Thank you again for choosing Hank Graff Chevrolet, INC. and we hope to see you again.

January 13, 2024

Thanks you for get my cars recall done and an a nice loaner car to use for a week. More

by JOFREE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the employee that help use
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again soon!

January 13, 2024

Went in for oil and tire rotation appointment on my lease. In and out way faster than I expected. Staff is always friendly and professional. Highly recommend! More

by INKGIRL101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember names
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for the recommendation, and have an amazing day!

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