Hank Graff Chevrolet Davison - Service Center

Their service department is horrible! They cant tell me what is causing a low voltage code w/my brake assist they also made a comment that someone may have jumped my car at some point whi They cant tell me what is causing a low voltage code w/my brake assist they also made a comment that someone may have jumped my car at some point which No-one has at ANY point and so all the did was charge my battery want to send me on my way. When I requested further investigation into it especially since I feel this could possibly be a safety issue and this is a a 2024 Blazer they told me no. This place of business has no problems selling cars but when it comes to taking care of them after the sale they take no pride in it. Even just a couple months ago on this same car in this same service department I had to have my radiator replaced and I was told that there none left in the state or even in the US and they were on back order and bo ship date was given, so they couldn’t tell me when my car would be fixed. After we hung up I called another chevy dealer and they had 3 of the exact same radiators that were needed for my car. So I called back up to my service advisor and asked him if they had checked with other local dealers. He told me they had. At that point I said well thats funny, they have some at “said chevy dealership” why cant you get those, of course I got the let me call you back. I got a call back 1/2 hr later about telling me radiator would be done in the next hour half or so. Hmmm what a miracle. I have bought my last 3 cars there plus have had my parents buy their last 3 cars there but I WILL NO LONGER take my business here! More

Addresses issue promptly and returns vehicle in short amount of time. Good customer service and follow up. amount of time. Good customer service and follow up. More

Fast friendly service,clean waiting area,communication was very good and very professional employees that seem to be very quality minded. was very good and very professional employees that seem to be very quality minded. More

From my sales person, to the service center, to the loaner car person, to the body shop. They are phenomenal! loaner car person, to the body shop. They are phenomenal! More

After 5 attempt to fix my issue, it seems to have been fixed so far fixed so far More

My daughter took our 2020 Chevy Equinox in for an oil change. The paperwork says the tire pressure was adjusted on all wheels and all fluids were topped off. Neither of those things happened. When I l change. The paperwork says the tire pressure was adjusted on all wheels and all fluids were topped off. Neither of those things happened. When I looked over the vehicle the next day after she brought it home, all 4 tires were at a different pressure and the windshield washer fluid tank was almost empty. Just hate to be charged so much for a half assed job. Do better Hank Graff of Davison! The one positive that I can comment on the center is they always get us in for an appointment basically whatever time I ask for. Thank you for that. More

best around. gary my service was the best and made sure everything i requested was done. gary my service was the best and made sure everything i requested was done. More

they did well. took good care of my truck. Very quick. I was in and out. took good care of my truck. Very quick. I was in and out. More

The manager and service manager were awesome! Went out of their way to help us! We were out of town camping and our truck broke down and they kept in touch with us as we waited for the tow truck Went out of their way to help us! We were out of town camping and our truck broke down and they kept in touch with us as we waited for the tow truck (they refused to tow our truck). Went through On Star for tow truck. They took great care of me while I waited at their dealership for my husband to come with truck and tow truck. Ended up unhooking battery to bring it in and it was a computer virus. But the care and service by the people there was outstanding. I would recommend them to everyone! More

Very satisfied, they pulled my car in for me and did exactly as I ask. exactly as I ask. More