Hank Graff Chevrolet Davison - Service Center
Davison, MI
1,343 Reviews of Hank Graff Chevrolet Davison - Service Center
During my oil change appointment, they couldn’t get my glovebox open to check my cabin filter and said schedule an appointment. Then gave an unbelievable price quote for tires. Great staff but was not my glovebox open to check my cabin filter and said schedule an appointment. Then gave an unbelievable price quote for tires. Great staff but was not my best experience. I will always come back and get my services and next vehicle here. More
I came in for scheduled oil change & tire rotation. They did not rotate my tires. Said lug was swollen tight. They did not try very hard, so I went home and got it off in 2 minutes. I rotated my own t They did not rotate my tires. Said lug was swollen tight. They did not try very hard, so I went home and got it off in 2 minutes. I rotated my own tires. Thanks for nothing! More
Went in for oil change. Tire rotation. They missed the hole in the engine and poured oil on the intake and down the side of the exhaust. Got home, could smell oil burning, 1 Tire rotation. They missed the hole in the engine and poured oil on the intake and down the side of the exhaust. Got home, could smell oil burning, 1/4 in of oil on the intake and oil dripping on floor of garage. Went back to dealership and complained. The service manager intervened and promptly got the truck cleaned up. More
Was ignored when I came back for my car. The entire service was empty of cars. Most were on their phones. No one said a word, I stood waiting to find out where my car was The entire service was empty of cars. Most were on their phones. No one said a word, I stood waiting to find out where my car was More
Very professional & helpful! I would recommend Hank Graff to family & friends. The entire staff in the Collision Shop is the best I have ever received! I would recommend Hank Graff to family & friends. The entire staff in the Collision Shop is the best I have ever received! More
Quick in and out, easy to understand direction from the oil change staff. Courteous, although I did not appreciate being referred to as 'darling, dear, sweetheart.' I am sure it was meant with kindness, bu oil change staff. Courteous, although I did not appreciate being referred to as 'darling, dear, sweetheart.' I am sure it was meant with kindness, but when the person who initially welcomed me (a 20-something year old gentleman) referred to me (a 60ish-year old woman) in that way it was pretty cringe inducing. Again, I'm sure it was meant kindly but I would encourage him not to do so in the future. More