Hank Graff Chevrolet Davison - Service Center
Davison, MI
1,369 Reviews of Hank Graff Chevrolet Davison - Service Center
Had work performed and when I got my vehicle back it had more than one loose bolts from the work they had done, also they didn't inform me of all issues in which it was in for. Still haven't heard back some more than one loose bolts from the work they had done, also they didn't inform me of all issues in which it was in for. Still haven't heard back some someone in service.. Also they switched the person I was working with and didn't say anything til I picked up my vehicle.. Very dis-appointed in the work that was performed.. More
My visit on Saturday was great! The advisor was on top if it, kept me informed, was friendly and made me feel very comfortable. The advisor was on top if it, kept me informed, was friendly and made me feel very comfortable. More
I had an appointment at 730am for routine oil change, recall check. I was even there and in line early, first one. People without appointments got in and out way before me as well as appointments after recall check. I was even there and in line early, first one. People without appointments got in and out way before me as well as appointments after me. I was pulled in on time but at least 5 people asked me my name five time yet no one did the work after me requesting help. Finally a young lady directed me outside which I waited another ten minutes and finally I went back in and a manager came to speak with me. I was pulled back in and ten more minutes later the work was started. The men who did the service finally explained there was some kind of “computer glitch” which caused my very long wait. They were polite and apologetic. I went there to get this service done because of the excellent salesman, Chris Horwath, who sold me my Equinox. Will I go back for service? I am not sure. Would I go back to my salesman? ABSOLUTELY! More
Trenton Moore was very helpful while getting work done on my classic car. He kept me updated on the service being performed. The waiting room was much better than most car dealerships. my classic car. He kept me updated on the service being performed. The waiting room was much better than most car dealerships. More