Hank Graff Chevrolet Davison - Service Center

Excellent staff and very helpful. Always greeting and make sure you’re being helped. Wouldn’t take the car anywhere else. Always greeting and make sure you’re being helped. Wouldn’t take the car anywhere else. More

Always courteous and professional. All employees welcome you with a smile and make sure you've been helped. All employees welcome you with a smile and make sure you've been helped. More

They always get me in and out on time and always treat me like family. like family. More

Austin and Alex were wonderful. They were very friendly and had me in and out in no time. Thank you for the pleasant experience. They were very friendly and had me in and out in no time. Thank you for the pleasant experience. More

I dropped my car off on August 14th for an oil change, tire rotation, squeeze in the dash and noise in the rear end. My service advisor was fired and nobody called just customers to let them know they wo tire rotation, squeeze in the dash and noise in the rear end. My service advisor was fired and nobody called just customers to let them know they would not be getting their cars back. I called many times for an update on my vehicle and I was just sent to voicemail each time after 3 days of not having any updates I left work early 3 hours so that I can be face-to-face with somebody and get an update on my vehicle. Trent was great he helped me finally after nobody else would. After my vehicle was finished and I picked it up that Friday they actually charged me for my oil changed and tire rotation after I was inconvenience for 4 days. I work in Saginaw 70 miles round trip everyday and it's difficult to borrow a vehicle when you drive that far every day. The only reason why I paid for the oil change and the tire rotation was because I knew I would receive a survey. I purchased my vehicle in 2022 from Hank Graff during the inventory shortage. Jacob was very helpful and came through for me when I was in need of a vehicle due to a car accident after owning my vehicle for only 5 months. That was very surprised at the bad service that I received on my last visit. My suggestion would be if you're going to fire an employee make sure that employee's customers are taken care of and not falling through the cracks. And now to my surprise I noticed that night when I picked up the vehicle that none of the molding around the doors was put back on properly so now I have to take the vehicle back again which is another inconvenience. More

I live this this store they always are very nice great service always kind and good on there work my best place to go to service always kind and good on there work my best place to go to More

This was a good experience . Friendly staff fast service and a nice lounge to wait in! Friendly staff fast service and a nice lounge to wait in! More

It took 13 months for our chip to come in not 3 per the salesman salesman More

As always Graff body shop did an outstanding job. Repaired our car after hail damage. Repaired our car after hail damage. More

Thank you for taking good care of our diesel truck . , They Always do a good job , They Always do a good job More