Hank Graff Chevrolet Davison - Service Center
Davison, MI
1,345 Reviews of Hank Graff Chevrolet Davison - Service Center
The staff was prompt and friendly. The process was smooth. It took about 30 minutes for my oil change & tire rotation. I had ordered some floor liners that were ready to be picked up The process was smooth. It took about 30 minutes for my oil change & tire rotation. I had ordered some floor liners that were ready to be picked up, so I picked those up while I was at the dealership. The guy who told me my car was ready helped me carry the boxes to my car and helped load them in. He was very friendly & outgoing. Overall, I was very pleased with the service. More
I've owned GM cars all my life, and have had mostly positive, but occasionally less than satisfactory, experiences through the years with dozens of dealerships. My recent experience as a customer in th positive, but occasionally less than satisfactory, experiences through the years with dozens of dealerships. My recent experience as a customer in the service department at Hank Graff in Davison has exceeded my expectations. From my first phone call to the dealership, every interaction with the service manager, Justin Price, service representative, Chase Baliey, and technician, Lance Collins, has been impeccable, polite, friendly, caring, helpful, and knowledgeable..Their expertise and persistence enabled them to diagnose and solve a challenging issue on my 2022 Chevy Equinox. They kept me in the loop at every stage of the process, and appointments were on time. Mr. Graff, you are blessed to have these men on your team at Hank Graff Chevrolet. Kudos to everyone for their outstanding work! I am a happy new customer, will contact Hank Graff in the future for sales and service, and will recommend the dealership to my friends. More
I was promptly greeted and the staff was friendly and attentive to my questions. They were answered them in terms I was able to grasp. Very enjoyable experience. attentive to my questions. They were answered them in terms I was able to grasp. Very enjoyable experience. More