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Hanlees Hilltop Toyota

Richmond, CA

4.3
834 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 834 reviews

December 16, 2023

it was fair. everything was explained very well. it was a pretty good customer service experience overall. More

by GONZALESKYLED
Recommend Dealer
Yes
December 16, 2023

Everyone was very friendly and professional. No pressure whatsoever. That alone will keep me coming back. More

by Tani.perez
Recommend Dealer
Yes
Employees Worked With
Shelia
December 16, 2023

I just waited for my Sienna to be done and it was fast. Ecellent Service More

by Louie.denz
Recommend Dealer
Yes
Employees Worked With
Mike
December 16, 2023

Very friendly, not pushy, information was given in an experience and timely manor. Asked questions and was very helpful and friendly! More

by Chooter23
Recommend Dealer
Yes
December 15, 2023

Fast and easy to check in with an appointment and Jessie was very nice and very helpful More

by Pjanine04
Recommend Dealer
Yes
Employees Worked With
Jessie Lobos
December 15, 2023

I was immediately acknowledged and taken care of. The vehicle was ready at the time I was approximately given. Great customer service. More

by Marlenimrls
Recommend Dealer
Yes
December 15, 2023

Great dealership, ad great service dept, agent. Did not expect such quick service. Great service agent. More

by Johnj.schenone
Recommend Dealer
Yes
Employees Worked With
Service/ maintenance agent
December 15, 2023

Just bought a new truck at Hanlees Toyota in Richmond. I have to admit that I thought buying a car was going to be a stress full, high pressure experience, but I was wrong. The salesman, Richard R. Was gr More

by Laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

I saw in workshop workers were just using phone instead of finish there assignment/ job , should be done by there promised time. And some of certified Mechanics I see they were taking clients from outside More

by Rm4966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
December 15, 2023

The staff was wonderful but the service took too long. And I had an appointment. It should not take 2 hours for an oil change More

by SERPAS.RE
Recommend Dealer
Yes
Employees Worked With
Jessie
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