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Hanlees Hilltop Toyota

Richmond, CA

4.4
1,167 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 1,167 reviews

July 24, 2025

Even with an appointment it took 2 1/2 hours to have the oil change and the tires rotated. More importantly after I used my card at the dealership to pay I began to receive spam calls. The dealership sold m More

by Yolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahin Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel rated one star
July 24, 2025

Michael Huey is the best. He delivers as promised. Easy to make an appointment. And, it is near our house. Convenient. More

by Merlenesocorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

The Service Crew were very professional. Our 21 year old Prius had an inverter problem and Jenny at the service center took care of us under warranty and called to give us updates on when o More

by chiefinstructor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny, service writer
July 20, 2025

Mike H. , my adviser, is kind and helpful every time I go in for service. I trust his advice 100%! More

by Pleasureoftea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Heat, service adviser
July 20, 2025

Hanlees Hilltop Toyota is close to where I live and it’s very convenient. They care about their customers and very honest. More

by somroung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Jenny Williams, was very friendly and professional. She got me in and out in an hour. More

by LESHY1981
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jenny Williams
July 09, 2025

Short conversation, called me to ask if I wanted to buy tires but did not call me when the service was completed. More

by adriana.espinoza76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Employees very respectful and honest. The office is cleaned. Love the music. Amish is very knowledgeable. More

by cpanopio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amish Ak
July 02, 2025

Easy process and a super informative staff. Andrea really made the process as easy as possible. More

by BIRDYBATDORF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Amaya
July 02, 2025

Fast Quick,speedy friendly and pleasant Clean,waiting room was comfy. Bathroom was clean and coffee was hot. More

by Jenee1964
Recommend Dealer
Yes
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