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Hanlees Hilltop Toyota
Richmond, CA
1,166 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,166 reviews
May 16, 2026
Shuttle was not offered to start to go home while the car was serviced I requested a shuttle by myself Shuttle did not pick me up from home as expected I waited 1 hour and 20 minutes I had to call for an Ube was serviced I requested a shuttle by myself Shuttle did not pick me up from home as expected I waited 1 hour and 20 minutes I had to call for an Uber and pay $10 for the ride back to the dealer More
by R.UBEDA
Verified CustomerEmployees Worked With
Service #2
May 13, 2026
Great customer service fast and friendly service My car was started on in a timely manner the wait was not bad at all I will definitely recommend my friends and family was started on in a timely manner the wait was not bad at all I will definitely recommend my friends and family More
by saden0808
May 08, 2026
The complimentary service was quick and they made an accurate diagnosis of my car. I was able to get to understand what is wrong with it. accurate diagnosis of my car. I was able to get to understand what is wrong with it. More
by shannenbesas
Employees Worked With
May 08, 2026
I’ve had a great experience at Hanlees Toyota. The service advisors, Deonte and Jenny, are always very professional. They treat you with respect and really try to help as much as they can whenever The service advisors, Deonte and Jenny, are always very professional. They treat you with respect and really try to help as much as they can whenever there are concerns. Also, the Toyota shuttle driver is amazing—very friendly and truly a pro at what she does. I just want to say thank you for always helping me. I really appreciate the great customer service every time I come in. More
by Taniajuarez91
Employees Worked With
Jenny and Deonte
May 01, 2026
Jenny was so great , kept me updated on my car and took care of it on time thank you for your service I definitely will be coming back to you every time care of it on time thank you for your service I definitely will be coming back to you every time More
by jennymcdaniel27
Employees Worked With
Jenny
April 28, 2026
Good job Thanks for your help I’ll will continue to come back to your Hilltop Toyota back to your Hilltop Toyota More
by HGUYENCHIHUNG1954
Employees Worked With
April 28, 2026
Very good service thanks a lot good good goood good good good good good good good good good good More
by Kqiulian
Employees Worked With
