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Hanlees Hilltop Toyota

Richmond, CA

4.3
1,003 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 1,003 reviews

November 28, 2023

Very professional, very helpful, Mike Huey is very kind and I would recommend him with any of your Toyota service needs! More

by Romell Banagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

The staff and managers were very helpful and courteous. The service manager was caring and went far and beyond to ensure my car was well serviced. The shuttle service was very polite and on time. More

by ORIANELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at service department
November 27, 2023

Service Rep was prompt and courteous, the driver was pleasant and the service took less time than estimated. More

by rem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

Joseph is a very good person to deal with. A good listener during negotiation and does not force a client. Actually this was the easiest experience I had buying a car. More

by GARYROBLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

They were super nice and also they help us to get a better car and we appreciate everything More

by Victor Bonilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2023

I still have the same problem with my car you charge me over 314.00 for nothing More

by Johnsidneyjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
November 25, 2023

The salesperson who helped us, Gustavo, was very knowledgeable and professional. He did not rush us or put on any pressure. It was an overall very positive experience. More

by VANIAGRANDI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

The staff were very helpful and courteous. The service advisor I had kept me well informed on what was happening with my vehicle. Everything was fine. More

by BARDBSB
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service dept.
November 24, 2023

I bought a Toyota limited 2023, and it is full option. I highly recommend Hanlees Hilltop Toyota. Happy customer😍 More

by Leilabedroud20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Easy, convenient, informative, car was ready when promised, smooth transaction, friendly staff, inviting. Snack and drinks were a plus , seating was limited but was unusually crowded for a Monday mor More

by leisheung548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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