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Hanlees Hilltop Toyota

Richmond, CA

4.4
1,024 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 1,024 reviews

October 27, 2023

Friendly, knowledgeable staff. Good location, nice, inviting and clean waiting area. Great service! Good job! More

by Krz119
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
October 27, 2023

Irving Rosales was great! We arrived late in the evening and was still able to assist us buying 2 cars More

by DITER.DUARTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irving Rosales
October 26, 2023

Mike Huey is awesome guy, is his first day &. Just love it. He are me smile & I did an oil change. Made my car better & it was fast. More

by bao.button
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael huey
October 26, 2023

The service agent knew all of my vehicle needs, and explain them to me. Took care of them, notified me when my vehicle was ready and explain to me what had been done, and what needed to be done for the More

by PHILCHARLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Garner? Service advisor
October 26, 2023

I had to go back twice for 6 months inspection, they forgot to do oil change, was a lot better the last time More

by NICKPUGAY9845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Huey
October 24, 2023

Great service experience! I was checked in at service desk on time and the agreed upon services were performed perfectly and my car was finished on time! I give 5 stars. More

by joanwallace7766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

I want to say thank you Jenny, Meagan and Anthony for all of you guys help. Anthony thank you so much for taking the time to answer all my questions and looking at my seatbelt in my car. Megan and Jenny More

by Chanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny, Megan
October 24, 2023

Muy contenta gracias a toyota cambie mi sienna por una más reciente el trato muy agusto y excelente todo el personal que me atendió como Irving y el señor Jose muy amables.espero pronto poder sacar un c More

by ANGIE809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irving y jose
October 23, 2023

Toyota owners go to a dealer instead of outside workshops due to perception what authorised dealers can be trusted and they will only do what's best for the vehicle owner. Was offered discretionary items wh More

by Samirarora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessie Lobo
October 22, 2023

I was really taken aback by the service reps deliverance of new tire charges. She did not even try to fit me into a budget tire just told me that it would cost me over 850 for new tires. I also felt really More

by BARBBLIND113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicecrep
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