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Hanlees Hilltop Toyota
Richmond, CA
1,024 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,024 reviews
Verified Customer
October 08, 2023
Great , straight to the point . good experience. Very helpful and explained every thing and very fast .. good experience. Very helpful and explained every thing and very fast .. More
by PARMARCARRIERSINC
Employees Worked With
October 08, 2023
Nice and clear explanation on what was going to happen during the service appointment and an estimate for how long the service might take. Friendly people during the service appointment and an estimate for how long the service might take. Friendly people More
by MIGUELVALENCIA2486
Employees Worked With
Service
October 08, 2023
Jenny is Amazing! Transparent,Honest, and Upfront. Jenny is invaluable to Toyota. Two things could have been better. First thing is the invoice process. It was a littl Transparent,Honest, and Upfront. Jenny is invaluable to Toyota. Two things could have been better. First thing is the invoice process. It was a little confusing to understand the breakdown of the total cost from services I declined. If I would have understood the final cost declined services, I would have had a few items repaired. For the coolant exchange service I did pay for, Jenny did give me an accurate estimate for the costs. Second, was the wait time. My appointment was at 11 am but I dont think I was seen until 11:45 am. Overall, I wouldn't commit to any service at Toyota Hilltop without Jenny as my service advisor. More
by rarnold1054
Employees Worked With
Jenny Williams
October 08, 2023
Is ok. But for any reason, when I take my car for service, specially when still in the service included in my new car agreement. They have to find something But for any reason, when I take my car for service, specially when still in the service included in my new car agreement. They have to find something wrong my car. This time was a nail in one of my tires. But I never see a picture or fisical tire...😕 More
by RTIJERO
Employees Worked With
Service depart
October 07, 2023
Great service! They really worked with me financially. I had to drive a bit to get there but they were able to expedite things as I had my daughter with me. They really worked with me financially. I had to drive a bit to get there but they were able to expedite things as I had my daughter with me. More
by RAYMONDYAUNG
