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Hanlees Hilltop Toyota
Richmond, CA
1,024 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,024 reviews
October 05, 2023
Excellent service! Pleasant atmosphere. Informative. Excellent communication in informing customers, and in providing bilingual translations. Pleasant atmosphere. Informative. Excellent communication in informing customers, and in providing bilingual translations. More
by don605827
Verified Customer
October 03, 2023
Sheila was informative this time around which I appreciated. She called to let me know what was being done to my car and/or her recommendations for additional work needed. The cost was unexpected i appreciated. She called to let me know what was being done to my car and/or her recommendations for additional work needed. The cost was unexpected in that I didn’t know my warranty had expired. This information would have been helpful ahead of my appointment. More
by RIDA.KAZMI9214
Employees Worked With
Sheila Garner
October 02, 2023
Juan was amazingly helpful. We appreciate his help with everything. He went above and beyond We appreciate his help with everything. He went above and beyond More
by NB
October 01, 2023
The staff was very efficient and the man who helped us spoke Spanish very friendly and the person in the workshop was also very friendly, and I loved the work thanks to all the staff, from the one who gre spoke Spanish very friendly and the person in the workshop was also very friendly, and I loved the work thanks to all the staff, from the one who greeted us when we arrived to the cashier. More
by ANA76HERNANDEZ
October 01, 2023
Staff made us feel welcomed. Very attentive and helpful. They went above and beyond to make sure we were happy and satisfied with our purchase. Very attentive and helpful. They went above and beyond to make sure we were happy and satisfied with our purchase. More
by ALMAE5311
September 30, 2023
Everyone who works here is very customer-focused. Quick intake with my service appointment. Efficient work. Shuttle drop/pickup service is helpful. Perhaps Toyota should upgrade the shuttle used to o Quick intake with my service appointment. Efficient work. Shuttle drop/pickup service is helpful. Perhaps Toyota should upgrade the shuttle used to one of their own cars? Michael the driver was friendly and helpful. More
by nhart87
Employees Worked With
Josephine, Michael
September 30, 2023
Great customer service. ..everyone there is just awesome. I would definitely do business with them again ..everyone there is just awesome. I would definitely do business with them again More
by CLASSYLADYSASH7
September 28, 2023
Not really good customer service from all most all advisor . I’m a regular customer and I take my brother car also for the service and they said there was a oil leak and need to change but when I went advisor . I’m a regular customer and I take my brother car also for the service and they said there was a oil leak and need to change but when I went to the place where I bought it from another tomato dealer when I jave a coverage they said their was no problem so hard to believe. Please we trust on the dealers so have a clear and fair service with a good price. They never hove some discount and never send a coupon like other companies. More
by bao.button
Employees Worked With
Service department
