Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Hanlees Hilltop Toyota

Richmond, CA

Overview
Employees
Reviews
Vehicles
4.3
1,012 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership

3233 Auto Plaza

Richmond, CA

94806

Directions

By Type

Showing 1,012 reviews

September 01, 2023

Always great service and knowledgeable service people Keeps you updated on your car. Always makes sure you know they are informed. More

by lmorlock2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Report | Print
September 01, 2023

Advisor and Manager lacked their minimum working ethics and skills. Very poor customer service and only money making business. More

by Radha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Haile, scot
Report | Print
September 01, 2023

Did not rotate my tires. Left my lights on when I picked up my car. Left my Hood dirty after changing oil. Left the dirty paper matt in my car. Never coming back to this deal More

by kevindiaz
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
September 01, 2023

Our issue was addressed as quickly as possible the next day, minimum wait that day. More

by EMcIntosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
August 31, 2023

Hi i'm so happy with Hilltop toyota, very good costumer service and helpful people. More

by madhukarkikc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 31, 2023

Yesterday's experience was unusual. Normally my car is ready within the time promised. Yesterday it was two hours past the time promised and no one called to let me know. I tried callin More

by DLYNCH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
August 30, 2023

The Service Department did an excellent job in diagnosing and correcting the issue which caused the check-engine light. More

by J5104837751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cadena
Report | Print
August 29, 2023

Always get a perfect service people who work at this location are very professional thank you More

by EVELYNALZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia
Report | Print
August 29, 2023

Very good . The intake person did a very good job explaining the details of service and maintenance. More

by mphongbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny Williams
Report | Print
August 29, 2023

My service advisor, Jose, was super communicative and kept me apprised of the status of my vehicle. My vehicle was carefully serviced and done in a reasonable time. More

by Sean T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cadena
Report | Print
1
...
56
57
58
...
102