Back

Hanlees Hilltop Toyota

Richmond, CA

4.4
1,035 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership

3233 Auto Plaza

Richmond, CA

94806

Directions

By Type

Showing 1,035 reviews

August 29, 2023

Always get a perfect service people who work at this location are very professional thank you More

by EVELYNALZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia
August 29, 2023

Very good . The intake person did a very good job explaining the details of service and maintenance. More

by mphongbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny Williams
August 29, 2023

My service advisor, Jose, was super communicative and kept me apprised of the status of my vehicle. My vehicle was carefully serviced and done in a reasonable time. More

by Sean T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cadena
August 29, 2023

Joseph was prompt, efficient, friendly and transparent. Felt respected and appreciated as a customer. Thanks! More

by SAN733301
Recommend Dealer
Yes
Employees Worked With
Joseph
August 29, 2023

Clerical Staff was shorthanded and clearly irritated that day. They were not customer friendly the day of my service.. Technician service reps were great and apologetic for any delays caused in the servic More

by VANHM510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Overcharges, charged $631 for a checkup didn't do any work at all, why? I do not understand they only did an oil change, looked at my brakes and tires More

by debmac69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahin Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Very good not only that closed to my house love it and keep coming back More

by FLORANTE.VICTORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Very competitive pricing! Easy to work with and straightforward! The process is also fast and hassle free! More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ZACK GREENE
August 28, 2023

It was a great experienced buying car from Hanlees Toyota. Mr. JBenavides , Mr. AGarcia and Mr. RMachado provided an excellent customer service. Deserving a 5+ rating More

by WAWILLIAMS13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Armando was the best sales man. He made sure everything was done right and very helpful More

by DRIVE941
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando
...
60
...