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Hanlees Hilltop Toyota
Richmond, CA
1,007 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,007 reviews
August 17, 2023
I've been serving here since 22 years ago. There have been times when I was dissatisfied, but I am generally satisfied, but I am very satisfied with the hilltop service that has definitely imp There have been times when I was dissatisfied, but I am generally satisfied, but I am very satisfied with the hilltop service that has definitely improved in 2023.In particular, yesterday's service was admired for keeping the promised time exactly without waiting for a long time. Thank you!!! More
by HANGHEE1115
Verified CustomerEmployees Worked With
Jessie lobo
August 17, 2023
No tienen un buen servicio al cliente al menos esa es mi experiencia que tuve experiencia que tuve More
by Petochodriguez
Employees Worked With
August 17, 2023
New good customer service people. Before they were old timer and not friendly. Good change personnel Before they were old timer and not friendly. Good change personnel More
by gilbert.dimalanta
August 17, 2023
Gustavo was great to work with. He had a relaxed manner that made the buying experience pleasant. And the dealership as a whole was great to work with. He had a relaxed manner that made the buying experience pleasant. And the dealership as a whole was great to work with. More
by JOHN.GOVE
Employees Worked With
August 15, 2023
Ripoff. Got the misfire code on the scanner and decided the head gasket was blown and said that it needed to go to machine shop for just under $8000.00. To Got the misfire code on the scanner and decided the head gasket was blown and said that it needed to go to machine shop for just under $8000.00. Took it to a reputable shop and they determined that the problem was a fault fuel injector. I’d love to have my $215 back since Hanlees didn’t do anything other that plug in a code reader. What a joke More
by epage71
Employees Worked With
“Service” dept
August 14, 2023
Jesse was the sales associate who helped me with my service. He did a great job of answering my questions and kept me up to date with the servicing process. service. He did a great job of answering my questions and kept me up to date with the servicing process. More
by DDOTTER
Employees Worked With
Jesse
