Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hanlees Hilltop Toyota
Richmond, CA
1,004 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,004 reviews
August 06, 2023
They were very helpful nice and I got a great deal and it was so quick it was so quick More
by SUNIDEVIPRASAD
Verified CustomerEmployees Worked With
August 06, 2023
Personally, I feel very satisfied. They are very kind, very professional. I recommend them 100%. thank you so much They are very kind, very professional. I recommend them 100%. thank you so much More
by SARADVALLADARES
August 06, 2023
Great service all around they were very informative and friendly I was in and out in less than an hour. friendly I was in and out in less than an hour. More
by XCORONADO14
August 05, 2023
No hassle with them. Quick and easy process. Purchase was quick and easy. They were willing to negotiate. Quick and easy process. Purchase was quick and easy. They were willing to negotiate. More
by CLYDE_WHEELER94583
August 05, 2023
Thai is the Best sales representative I have ever had! I purchased my Rav 4 in October 2022. My husband and I have purchased 4 new cars in our life. 2 Toyotas, 1 GMC, and 1 Dodge Ram. Everyone we worked w I purchased my Rav 4 in October 2022. My husband and I have purchased 4 new cars in our life. 2 Toyotas, 1 GMC, and 1 Dodge Ram. Everyone we worked with was nice BUT Thai from Toyota went above and beyond!! He makes you feel very welcome, like you are family and he genuinely cares about what you say and pays very close attention to what you want! Almost a year later after purchasing my new Rav4 I still absolutely love Thai. He is always available to answer any questions and makes me feel like a true valued customer! Due to unfortunate circumstances I wasn’t able to get my car detailed within the allotted time. BUT 10 months later he still honored my detail! So phenomenal! Thai is a ROCK STAR!! Thanks Thai for making me want to stay a valued customer with Toyota!! You are greatly appreciated!! More
by FSHNHUNT
August 05, 2023
I brought my Tacoma in to have it fixed. They refused to work on my vehicle. I bot 2 brand new Tacomas. But after this experience I will never buy another Toyota. Thank you very little!!! They refused to work on my vehicle. I bot 2 brand new Tacomas. But after this experience I will never buy another Toyota. Thank you very little!!! More
by TOMEVANS8
August 04, 2023
They did the job with no time. I called and got the appointment the same day and they pick me up and drove me home in time. After 2 hours the job was completed I called and got the appointment the same day and they pick me up and drove me home in time. After 2 hours the job was completed More
by SNOWJM29
Employees Worked With
Don’t remember it’s a woman in desk #5
August 04, 2023
Jennifer the lady who assisted me was very helpful, professional and friendly. She explained each maintenance item with me which was very helpful in making a decision on which services are important an professional and friendly. She explained each maintenance item with me which was very helpful in making a decision on which services are important and necessary. More
by Beth
Employees Worked With
Jennifer from parts and services
