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Hanlees Hilltop Toyota

Richmond, CA

4.3
1,004 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 1,004 reviews

August 04, 2023

Sonia was very polite and professional. She explained everything to me and kept me up to date on the time frame of the time it would take for them to finish. More

by theresagriffin450
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 03, 2023

Very fast and nice people. Clean office. Friendly staff. I feel like they care about their customers More

by rangerthat82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Very concerned about your wait time. Keeping you updated about what is going on with your service. More

by lmorlock2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott and Erik
August 02, 2023

The staff are very friendly and professional. I was shown all my options and the cost associated with them in order to make an informed decision More

by sharonlennay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia abukweik
Aug 03, 2023 -

sharonlennay responded

Great service

August 01, 2023

This was my first time here. Everyone I talked was friendly and efficient. The shop is clean and well maintained. More

by aregines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember their names. The person when I first pulled into the parking lot, the advisor and the cashier were all women, 5 stars
August 01, 2023

They were fast and helpful. I was happy that they were to give me a ride home. More

by TANIAGAR81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name
August 01, 2023

Jenny was an incredibly helpful and knowledgeable service provider. She made the experience positive and wonderful. More

by CBaronian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
August 01, 2023

Thank you for taking great care of me. I will tell everyone how great your service was. Thank you again. More

by GREGJAMES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Good service and they treat customers rigth. The mechanics are well trained and I’m very happy with their service More

by angelicaedgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashier was great
July 30, 2023

The salesman knowledge of the product and communication were great. it was unfortunate. It took as long as it did to achieve vehicle delivery, but none of this was the dealers fault. More

by ANDYMACFIE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
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