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Hanlees Hilltop Toyota

Richmond, CA

4.3
1,004 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 1,004 reviews

July 30, 2023

Sorry to say this dealership not as it used to be! You come for urgent help, and instead you get a very expensive list of things that they said need repairs even though I bring my car for service ever More

by JKK
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service very bad.
July 29, 2023

You're really good at and adept at focusing on what customers need and require. More

by DAVYSEE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

I had a wonderful experience with Leo and Tatiana. They assisted me with what I needed and made suggestions to what I will need eventually (without being forceful). More

by KRISPLURAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
July 29, 2023

Jenny was amazing, transparent, and concise , I would always come back if customer service remains like this More

by JAAZARSHALABI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
July 29, 2023

It’s great and has great customer service. They listen to your request and need. More

by hernandezluz047
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Very good He working Very nice and fast 👍 will refer my friends and family to get new 🚗 too More

by JASMINETHUY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

There has good people I was well attended by efficient staff who did a great job More

by nadiadeabreu9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanical
July 28, 2023

The staff very helpful. No complaints at all will return for my future service. Thaks More

by VEROTEXMEX21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
July 28, 2023

Well, may experience in general was good, the costumer service is really efficiently.and the fast service make you want to always go there. More

by Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Del Rosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

The charge for a new alternator and installation seem extremely high, over $1400 and the only reason I went ahead was I needed the car back asap. I brought it in on Friday and the work was not done till More

by WAYNE9363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
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