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Hanlees Hilltop Toyota
Richmond, CA
1,004 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,004 reviews
July 27, 2023
The service team lost track of my car, forgot to service it while i was sitting there waiting for 2.5 hrs… when i noticed my car sitting in the parking lot they finally brought it in and did the quickest se it while i was sitting there waiting for 2.5 hrs… when i noticed my car sitting in the parking lot they finally brought it in and did the quickest service ever i highly doubt my $62000 car was given the attention i paid for. No sorry no means for making it up to me no offering a free detail and wash nothing just a bunch of run around for what ended up being a total of 3.5 hrs. I will never bring my car back to Hilltop Hanlees Toyota… what a joke of an establishment… if I could leave less than 1 star I would…. More
by Fyourservicecenter
Verified CustomerEmployees Worked With
Service department sucked
July 27, 2023
Service advisor was polite, helpful and simply outstanding! The service area was cleaned, but could be better, in that one of the chairs were damaged and should be replaced. outstanding! The service area was cleaned, but could be better, in that one of the chairs were damaged and should be replaced. More
by nadia_nadia
Employees Worked With
Service department
July 27, 2023
From beginning to the end of the requested service I needed, no problems were ever encountered. Pleasant staff in the main service area as well as the auto servicing area. I have no difficulty in recomm needed, no problems were ever encountered. Pleasant staff in the main service area as well as the auto servicing area. I have no difficulty in recommending Hanlees to anyone I know or will come in contact to. I am more than pleased with their servicing work and task assistance. Please pass this on to proper personnel, thank you ALL! More
by Nobby
July 27, 2023
This dealership is always clean and the staff are professional. I highly recommend this dealership. I've purchased more than one vehicle from them. My go to dealership professional. I highly recommend this dealership. I've purchased more than one vehicle from them. My go to dealership More
by tracytate7
July 26, 2023
Scheduled appointment but there is still a wait. However, it’s expected and the service worker did a tremendous job in providing me all the details of my maintenance under ToyotaCare! Highly recomme However, it’s expected and the service worker did a tremendous job in providing me all the details of my maintenance under ToyotaCare! Highly recommend More
by sfsaephan
Employees Worked With
Tabetha Shaw
July 26, 2023
The service is amazing and the workers very friendly and they do an amazing job!! Really recommend,I will give 5 stars!! they do an amazing job!! Really recommend,I will give 5 stars!! More
by PATRICIA_SILVA_G12
