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Hanlees Hilltop Toyota
Richmond, CA
1,004 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,004 reviews
Verified Customer
July 16, 2023
After 7 months of waiting and $4500 in service, my car was returned absolutely filthy, the parts I asked to be returned weren’t, and the promised discount wasn’t given until I went back and asked for it a was returned absolutely filthy, the parts I asked to be returned weren’t, and the promised discount wasn’t given until I went back and asked for it again. Very disappointing. More
by Svenska
Employees Worked With
July 16, 2023
Everyone that I dealt with was very kind and patient. I was told a shuttle would drive me home and pick me up later, but that did not happen. So I left and went to a local restaurant to eat, and then I was told a shuttle would drive me home and pick me up later, but that did not happen. So I left and went to a local restaurant to eat, and then I got a call that my car was ready. More
by Hedda Goodrum
July 15, 2023
Very unwelcoming, unhelpful and unfriendly staff. That’s all I can say. Need to be immediately improved staff attitude towards customers. That’s all I can say. Need to be immediately improved staff attitude towards customers. More
by Lobsang
Employees Worked With
Sales Manager Anthony and Sales person Armando, Service Dpt. Manager Scott
July 14, 2023
Great service and customer service! !! I would recommend this dealership to anyone that wants to buy a new car. !! I would recommend this dealership to anyone that wants to buy a new car. More
by YENICUP_16
