Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hanlees Hilltop Toyota
Richmond, CA
1,013 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,013 reviews
June 29, 2023
I was treated like family. Family is everything to me. Thank you Ricky and Felipe. Family is everything to me. Thank you Ricky and Felipe. More
by JAMORALES811
Verified Customer
June 28, 2023
This dealer is nice, clean and welcome customers. Salesman are polite, professional specially Richardo Machado. Salesman are polite, professional specially Richardo Machado. More
by KLEDOAN2016
Employees Worked With
June 28, 2023
Love the service and the staff. Always a great experience. I will always come back. Always a great experience. I will always come back. More
by FSHNHUNT
June 27, 2023
Quick service very helpful and nice customer service been bringing my car here for over 2 years I always get my maintenance done quick they are also very communicative. bringing my car here for over 2 years I always get my maintenance done quick they are also very communicative. More
by hestefany76
June 25, 2023
My only issue is the wait time. Customer service rep was excellent and appreciated the complimentary cocoa and the access to vending machine. Customer service rep was excellent and appreciated the complimentary cocoa and the access to vending machine. More
by Gloria
Employees Worked With
Service dept and cashier
June 25, 2023
It’s ok the flow of the service here especially James his so amazing more power to all so amazing more power to all More
by AKUZAMEDIA
Employees Worked With
June 25, 2023
very good take care and very fast service all staff is very helpful and thank for everyone very helpful and thank for everyone More
by anup tamang
June 23, 2023
My car was brought in on a Saturday for maintenance. I did not receive a phone call to pick up my car after it was finished. My car ended up staying until Monday morning since the service dept was close I did not receive a phone call to pick up my car after it was finished. My car ended up staying until Monday morning since the service dept was closed on Sunday. Super inconvenient for me. I had plans for fathers day and work Monday. I may start bringing my car to another dealership even though it would be further out. More
by Di
Employees Worked With
I don’t remember my service technician
June 23, 2023
I do not feel very welcome to the service center , the first comment or observation was why I went to the one Toyota Oakland to buy and come there to service , And the person who helped me didn't want to first comment or observation was why I went to the one Toyota Oakland to buy and come there to service , And the person who helped me didn't want to believe that my vehicle had toyota care. I had to commit that I was telling the truth so as not to be charged for my first service, making sure that when scanning the vehicle it would have all the information on the card. More
by santosklly
Employees Worked With
Service center
