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Hanlees Hilltop Toyota

Richmond, CA

Overview
Employees
Reviews
Vehicles
4.4
1,032 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 1,032 reviews

July 03, 2023

When I arrived at pick up they do know where my paperwork was & irritated I was there. More

by joyjam7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not see the staff I worked with.
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July 02, 2023

They did a good service and it was very fast. Thank you guys for the help. More

by Mario Blanco
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 02, 2023

The pre-planned services were performed well and was partly covered by warranty for a previous repair (trunk). Tecnician disovered that an engin mount needed to be replaced and service advisor said I ha More

by DAVESTHERTOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Lobo
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July 02, 2023

The people at the dealership and service were nice, the seats were comfortable while waiting for oil change More

by rozjoy76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get name
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July 02, 2023

It’s too expensive. I did 100 miles before inspection at 97k miles for 1000k and again paired same More

by VITAGOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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July 01, 2023

The service was excelent they fixed my car very well and the customer service was awesome More

by NF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 01, 2023

We were treated very well by Carlos Alfaro and everyone at the dealership. We are enjoying our new used car. More

by Cartist56
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Alfaro
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July 01, 2023

They really seemed to care about my truck. It's not fixed yet but they are still trying. More

by Shflk
Recommend Dealer
Yes
Employees Worked With
Sonia
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Jul 01, 2023 -

Shflk responded

I enjoyed my experience with the people working there a would recoment there servirces to anyone.

June 30, 2023

Had to pay for a fix I was told I did not have to pay for. More

by mikey49t
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service
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June 30, 2023

Fast friendly service & appointments available. Service was more than I could afford but the tech worked with me about which service could wait and was able to meet my price point More

by WEASTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie in the Service Dept
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