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Hanlees Hilltop Toyota

Richmond, CA

Overview
Employees
Reviews
Vehicles
4.3
1,002 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 1,002 reviews

June 10, 2023

Very rude and unprofessional. Trying to sell more service without even knowing which car was mine. More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonia Abukweik
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June 09, 2023

Muy buena atención me trataron con mucho respeto y el tiempo de espera no fue muy largo. Gracias More

by fasanchez09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
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June 09, 2023

Tai was an amazing person to work with, he helped me get in the Rav4 i wanted! Very friendly and personable! More

by BRITTANYHART13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tai in sales!, Alex Fird
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June 09, 2023

When I called for service I was told I was still on the warranty. When I go there the lady told me it has expired. Very disappointed. I was ashamed and didn’t want to argue. And paid. More

by Genetasrat
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
The person who answered the phone and gave me wrong information
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June 09, 2023

The Service was prompt, professional, and pleasant,, and I will definitely return.to Hilltop Toyota More

by jbonthom
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
see my paperwork
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June 08, 2023

They robbed me gave me a false diagnosis and gave me a ridiculous estimate for alleged needed repairs More

by chrisrigney57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Tom Nguyen
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June 08, 2023

I am very happy with Hilltop Toyota I will be going back soon as I need to More

by PIDE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
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June 07, 2023

Worst customer service ever I have and I wouldn’t recommend it to anyone. How they lied to the customer More

by montes1447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lobo Jessie
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June 07, 2023

The ONLY service rep who showed up for work this day was excellent. While service here is hit or miss he was great even though he didn’t get to me until an hour after my scheduled appointment time. More

by SUZANNE.FOSTER82
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jose, Tom Nguyen
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June 01, 2023

Great time purchasing my new car and great customer service from everyone involved in purchase More

by CANDBSOLAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Garibay 5 stars, Felipe Cortez, Tom Nguyen
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