Hanlees Napa Volkswagen - Service Center

Had to return to complete initial job and insisted I sign inaccurate work order Only 2 of the 4 keys worked the car alarm and start the car inaccurate work order Only 2 of the 4 keys worked the car alarm and start the car More

Easy and quick It was very Easy and quick to get the service I needed service I needed More

This dealership is customer centric. Professional and competent. I trust them. I will purchase all my subies at this establishment. Professional and competent. I trust them. I will purchase all my subies at this establishment. More

Quality work good vibes fun times kind people quick service professional workers cool clean atmosphere service professional workers cool clean atmosphere More

Perfectly adequate. Nothing stands out. It was a completely normal experience; nothing terribly good and nothing terribly bad. Nothing stands out. It was a completely normal experience; nothing terribly good and nothing terribly bad. More

Very thorough, very detailed, spent a great deal time explaining the issues. Big improvement over previous service manager. explaining the issues. Big improvement over previous service manager. More

Service personnel are excellent! Recall Complete. Unbelievable that the driver of the crashed suv parked outside the service entrance survived. Recall Complete. Unbelievable that the driver of the crashed suv parked outside the service entrance survived. More

Excellent and professional Really enjoyed the service performed on my car. Would bring back Thanks performed on my car. Would bring back Thanks More

Unfortunately long and drawn out. A test drive of at least 20 miles after servicing to clear codes would have saved multiple trips back. A test drive of at least 20 miles after servicing to clear codes would have saved multiple trips back. More

Pleasant knowledgeable helpful Had nice ride back home and back to delership from uber Fantastic and back to delership from uber Fantastic More