Hanlees Napa Volkswagen - Service Center

Service department young man new exactly what I needed and wanted! Very courteous and friendly! I would diffently come back! and wanted! Very courteous and friendly! I would diffently come back! More

William the manager in the service department is professional, polite and pleasant . He explained details of service very well. Impressed with this business. professional, polite and pleasant . He explained details of service very well. Impressed with this business. More

Staff was professional this visit and I felt more confident until I noticed my hood was not latched. That is a real safety issue for me. confident until I noticed my hood was not latched. That is a real safety issue for me. More

Work was completed in a timely manner. 36000 mile service. Service writer communicated politely and effectively 36000 mile service. Service writer communicated politely and effectively More

Everyone I interacted with in your at your service and parts departments were friendly, professional and helpful. Grateful to get such great service! parts departments were friendly, professional and helpful. Grateful to get such great service! More

Great Customer Service! Staff are very helpful and accommodating! Waiting was not that long! Keep up the good work ! Cheers! Staff are very helpful and accommodating! Waiting was not that long! Keep up the good work ! Cheers! More

Office staff were helpful, supportive, and personable. They All went the extra mile in dealing with the issue at hand. They All went the extra mile in dealing with the issue at hand. More

Work done on time and correctly at estimated cost. Despite a glitch coordinating between two employees with different days off, the staff got it together and resolved the issue I was having to my sati Despite a glitch coordinating between two employees with different days off, the staff got it together and resolved the issue I was having to my satisfaction. More

Ron Cooper is awesome. He is laid back and uses no pressure tactics. Very much appreciated! He is laid back and uses no pressure tactics. Very much appreciated! More

Great customer service including a very helpful shuttle service while your vehicle is being serviced. service while your vehicle is being serviced. More