Hanna Cars

Hanna Cars responded

Dear Marsdaniel400, Hearing that you had a 5-STAR car buying experience with us and found Mindy to be amazing is the best thing we could ask for! We are so glad that you experienced a smooth easy process. Your satisfaction and your business mean a lot to us. Our founders began this company with you in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car at the best price with minimal stress. On behalf of the Off Lease Only Family, we look forward to working with you for years to come. Thank you for choosing Off Lease Only as your used car destination! Your Off Lease Only Customer Care Team - Al

Hanna Cars responded

Dear Gary, We are so happy we could provide you with a positive car buying experience! We love hearing that you received amazing customer service from Ben. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

Hanna Cars responded

Dear jamesjjwilt, We take your concerns very seriously and investigate every matter we see published. We understand your frustration. Once our investigation is complete, a member of our Management Team will be reaching out to you to follow up with you and address your concerns. In the event they are unable to reach you, please contact them, toll-free, at 1-833-794-5316. They can also be reached at customerservice@offleaseonly.com. We offer a complimentary Carfax on every vehicle we sell. The difference between Off Lease Only and most dealerships is that most dealerships do not disclose the vehicles that have been in previous accidents and sell them at full price. We even go one step further on those cars we disclose as previous accidents. We provide an additional link to a third-party inspection report. These inspection reports show the prior repairs to the vehicle, including pictures. As far as we know, we are the only dealer in the industry willing to take this extra step. We try to provide as many tools, right on our website, as possible, to allow our customers to make an informed decision on their purchase. Our vehicles are purchased from the same auto manufacturers’ auctions that all dealers purchase their vehicles from. For added peace of mind, we invite our customers to take any vehicle of their choice to a third-party mechanic for evaluation (prior to purchasing). EXTENDED SERVICE AGREEMENTS are available up to 10 years and/or Unlimited miles from your date of purchase. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Bradenton location. We rely heavily on your valuable feedback for quality control. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Over the last twenty years that vision has seen phenomenal growth with over 300,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price. We look forward to speaking with you and addressing your concerns while assisting you in any way we can. Respectfully, Your Customer Care Team Member - Sharon

Hanna Cars responded

Dear slsryder, We are delighted to hear that you enjoyed your car buying experience with Jeremy, and hope that you felt part of the family while visiting our Bradenton location. On behalf of the Off Lease Only team, we thank you for your review. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. Your Off Lease Only Customer Care Team - Al

Hanna Cars responded

Dear reed_jahnke, We are delighted to hear that you enjoyed your car buying experience with Mindy, and hope that you felt part of the family while visiting our Bradenton location. We are so glad that you enjoyed a fun and smooth sales process, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

Hanna Cars responded

Dear AC, We are delighted to hear that you enjoyed your car buying experience with Jeremy, and hope that you felt part of the family while visiting our Bradenton location. We are so glad that you enjoyed our ‘no pressure’ sales process, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

Hanna Cars responded

Dear Chris, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you had a great car buying experience with our Bradenton team. Thank you for your business and for choosing Off Lease Only as your Used Car Destination! Your Off Lease Only Customer Care Team – Al

Hanna Cars responded

Dear jandyjoiner, We are delighted to hear that you and your wife enjoyed your car buying experience with Mindy, and hope that you felt part of the family while visiting our Orlando location. On behalf of the Off Lease Only team, we thank you for your review. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. Your Off Lease Only Customer Care Team - Al

Hanna Cars responded

Dear Skipsummers46, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to your friends as well. We love hearing from you and knowing that you enjoyed your car buying experience with Mindy. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

Hanna Cars responded

Dear terrydjo, Thank you very much for being a loyal Off Lease Only customer! We certainly appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed another car buying experience with us, and that Benjamin was very helpful in that process. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only as your used car destination! Your Off Lease Only Customer Care Team - Al