Hanover Toyota
Hanover, PA
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Where to begin. I was in the process of purchasing a vehicle from this company. They did all the paperwork and were waiting on payment. Which I have never heard of b I was in the process of purchasing a vehicle from this company. They did all the paperwork and were waiting on payment. Which I have never heard of before, but anyways. The payment fell through. Well this is where it all went down hill. I was lied to and told it couldn’t be canceled. I then was hounded to find other ways to pay for it. I guess things can’t happen to this company. I then was ridiculed for buying a Nissan which I didn’t. This place is beyond out of control. The sales man Larry Weaver who I thought was a good guy lost my respect. I will no longer be dealing with this company anymore. More
Do not take your car to this dealership for service. They had my truck for a day and half for service and they started working on it when I was dropped off the following day. Unbelievable. They had my truck for a day and half for service and they started working on it when I was dropped off the following day. Unbelievable. More
I really appreciated the friendliness and welcoming attitude of all employees. If they didn’t know an answer they found someone who did. I will definitely go back to this dealership. attitude of all employees. If they didn’t know an answer they found someone who did. I will definitely go back to this dealership. More
Everyone at the dealer was polite and helpful. No one was pressuring us into a deal. I would go back again. I am happy with my used van I purchased. No one was pressuring us into a deal. I would go back again. I am happy with my used van I purchased. More
I would recommend this service location for oil changes. The Service reps are good people that want to assist. But their technicians overlook things. I was a half a gallon low on my coolant and they never f The Service reps are good people that want to assist. But their technicians overlook things. I was a half a gallon low on my coolant and they never filled it up or brought it to my attention. They are supposed to check all fluids and their paperwork said all fluids were in the green zone. They also said that I need two new boot kit on both front axles. Their estimate of cost $1,145.98. I have three other quotes from "A" mechanics for $705.00 for new boots and new axles! I questioned the service rep about this and he stated that their labor rate was probably higher. Needless to say, I canceled my appointment at Hanover Toyota. More
What a wonderful experience from start to finish!! Gray, Noel and Jen all made the caring buying an unforgettable experience!! Gray was the most wonderful sales person I’ve ever worked with. If you ever nee Noel and Jen all made the caring buying an unforgettable experience!! Gray was the most wonderful sales person I’ve ever worked with. If you ever need a new vehicle please go talk to Gray, he works with you and your schedule!! I will definitely be going to see him again when I’m ready to buy another one! I’ll be sending everyone I know to him!! More