Hanover Toyota

New car Ask for Joanne Virgilio, she is great and friendly sale lady, great help of purchasing my new van, I definitely recommend her. I’m future I’ll will ba Ask for Joanne Virgilio, she is great and friendly sale lady, great help of purchasing my new van, I definitely recommend her. I’m future I’ll will back purchasing second car with her More

Everything was great until we signed the paperwork! Luke the manager was wonderful to work with. He helped us get out of our trade and into a nice Highlander. After we signed the paperwork, the inspec Luke the manager was wonderful to work with. He helped us get out of our trade and into a nice Highlander. After we signed the paperwork, the inspection and detailing of the car took 2 days longer then expected. Promised it would be done by 10am 3 days later only to drive there and find it still not ready. Finally they brought me the car with a broken radio and no front license plate bracket. Then they took their time paying off my trade even though they already had it for sale, I had to make numerous calls to get them to send in payment for it. Finally we had to take the Highlander back again for them to fix the radio. All was good until the paperwork was signed so beware! What a mess. Took us 2 weeks to finally get everything in order and lots of wasted time calling and driving back and forth. Clearly they are only worried about you until they get you to commit to buying them they show no care in the world. More

Awesome experience! Perfect customer service! Thanks to Lauren at Hanover Toyota, I walked away with a perfect brand new RAV4! She made the car buying process super easy and I could not have asked Thanks to Lauren at Hanover Toyota, I walked away with a perfect brand new RAV4! She made the car buying process super easy and I could not have asked for a better experience! She went out of her way to make sure I had everything I needed before, during, and even weeks after the car purchase process. She is the BEST! More

Steve Moore/Joanne Virgillio each provided excellent servi my concern with circumstances related to a sensor failure in our 2014 highlander allowed for me to speak directly to the General Manager Steve Moore. my concern with circumstances related to a sensor failure in our 2014 highlander allowed for me to speak directly to the General Manager Steve Moore. Steve listened to my concerns with the repair costs. He agreed this incident was not handled in a fair and responsible manner. He personally worked up a revised solution that provided me with full relief. I can't say enough for Steve's listing to my story and personally developing a revised solution... More

Hanover Toyota Off-road A+ service Great service and products love my new Tacoma and Off-road accessories!!!! This is my third vehicle from Hanover Toyota and have no complaints at all! Great service and products love my new Tacoma and Off-road accessories!!!! This is my third vehicle from Hanover Toyota and have no complaints at all!!! More

Great full We were very pleased with our sales person and the rest of the staff that helped us out at Hanover Toyota we will continue to purchase our Toyota’s fr We were very pleased with our sales person and the rest of the staff that helped us out at Hanover Toyota we will continue to purchase our Toyota’s from Hanover toyota More

Excellent team of people Everyone was extremely friendly and helpful throughout the entire process. Joann the sales person went out of her way to get the deal done. The financ Everyone was extremely friendly and helpful throughout the entire process. Joann the sales person went out of her way to get the deal done. The finance manager was very friendly and explained everything to us. Just a wonderful team More

Helpful We were looking for a used Toyota. We visited another dealership, but we felt they were too aggressive and pushy, trying to persuade us to buy a car We were looking for a used Toyota. We visited another dealership, but we felt they were too aggressive and pushy, trying to persuade us to buy a car we weren't interested in. The sales associate we spoke with at Hanover Toyota was helpful and interested in what we were looking for. I would recommend Hanover Toyota to anyone. More

New car purchase Great customer service, Im a repeat customer. Great service department! Always good about giving loaner vehicles with service being done Never fel Great customer service, Im a repeat customer. Great service department! Always good about giving loaner vehicles with service being done Never felt service department overcharged me, for work done. More

Great people and FAST service Amazing job with Larry and Jenny for their quick and professional service. No waiting and very proficient in all areas. Whenever in the market for Amazing job with Larry and Jenny for their quick and professional service. No waiting and very proficient in all areas. Whenever in the market for a new vehicle we will always visit your dealership first A plus job!!!!! More