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Hansel Subaru
Santa Rosa, CA
593 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 593 reviews
August 28, 2026
I purchased a new car. There were a few snafus along the way and it took a process of 2 days (my fault) Everything else way fine. There were a few snafus along the way and it took a process of 2 days (my fault) Everything else way fine. More
by verywalker
Employees Worked With
John Bruno, Bryan Eddinger, Regina Gruber, Tim Kain, Hilary Jones, Scott Reznicek, Gary O'Bryan
December 31, 2025
I took my Subaru to Hansel Subaru in Santa Rosa, Calif for a courtesy check after driving from New Mexico to California, and the experience was excellent. My Service Advisor, Brandyn Tomkovic, was fantast for a courtesy check after driving from New Mexico to California, and the experience was excellent. My Service Advisor, Brandyn Tomkovic, was fantastic and took care of everything with professionalism and care. The dealership itself was very comfortable, with generous coffee, snacks, and a welcoming waiting area. I’ve never experienced a dealership that is so customer-conscious. They truly went above and beyond to make sure my Subaru was well taken care of. It’s refreshing to find a dealership that is honest, respectful, and genuinely cares about both their customers and their cars. Thank you Hansel Subaru, Santa Rosa, Calif. More
by blueberrynut13
Employees Worked With
Brandyn Tomkovic
December 01, 2025
This is the only dealership who touches my car. The service department is excellent, and the sales department is also top-notch. They always treat me with courtesy and professionalism whenever I co The service department is excellent, and the sales department is also top-notch. They always treat me with courtesy and professionalism whenever I come in. More
by davidaebray
Employees Worked With
Ivan Rodriguez, Tim Kain
November 11, 2025
I have been totally happy with this dealership since the day I bought my Crosstrek. The Service Department is great and DOG FRIENDLY!! day I bought my Crosstrek. The Service Department is great and DOG FRIENDLY!! More
by ruffpirate
Employees Worked With
I don’t remember the names of the people I interacted with but they were all GREAT!!, Alexis Bergeron
October 08, 2025
Everyone, from sales to finance to service to tech support, has been attentive and professional. They made leasing for the first time easy! support, has been attentive and professional. They made leasing for the first time easy! More
by vhspencer
Employees Worked With
Gary O'Bryan five stars, Nicholas Rescina, Scott Reznicek
September 30, 2025
Good price, great service. I was nervous about buying a new car due to the hassle of negotiating with a trade in, but they made it easy. Thank you Hansel Subaru I was nervous about buying a new car due to the hassle of negotiating with a trade in, but they made it easy. Thank you Hansel Subaru More
by marcovincenti03
Employees Worked With
Alina Jordan, Isamar Rios
September 29, 2025
Excellent--both sales and service. Adam LaFranchi found me the exact vehicle I was looking for (pre-owned Crosstrek in great condition) for the best price possible. Just took it in for Adam LaFranchi found me the exact vehicle I was looking for (pre-owned Crosstrek in great condition) for the best price possible. Just took it in for my first service, which was prompt and thorough, with minimal wait time. Really couldn't be happier about working with Hansel Subaru in Santa Rosa! More
by June
Employees Worked With
Adam LaFranchi
September 27, 2025
We felt very well cared for from the start with Edgar. He is tops. So genuinely kind and gracious. The Crosstrek he helped us purchase has already proven itself off-road, forging unexpected streams with e He is tops. So genuinely kind and gracious. The Crosstrek he helped us purchase has already proven itself off-road, forging unexpected streams with ease. Looking forward to owning this vehicle for a long time. Thank you Edgar and Hansel Subaru!!! More
by ryan.amp707
Employees Worked With
Edgar Marroquin
