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Hansel Subaru

Santa Rosa, CA

4.7
587 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 587 reviews

October 08, 2025

Everyone, from sales to finance to service to tech support, has been attentive and professional. They made leasing for the first time easy! More

by vhspencer
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary O'Bryan five stars, Nicholas Rescina, Scott Reznicek
Oct 09, 2025 -

Hansel Subaru responded

Thank you for letting us know that our team exceeded your expectations throughout the process.

September 30, 2025

Good price, great service. I was nervous about buying a new car due to the hassle of negotiating with a trade in, but they made it easy. Thank you Hansel Subaru More

by marcovincenti03
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alina Jordan, Isamar Rios
September 29, 2025

Excellent--both sales and service. Adam LaFranchi found me the exact vehicle I was looking for (pre-owned Crosstrek in great condition) for the best price possible. Just took it in for More

by June
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam LaFranchi
September 27, 2025

We felt very well cared for from the start with Edgar. He is tops. So genuinely kind and gracious. The Crosstrek he helped us purchase has already proven itself off-road, forging unexpected streams with e More

by ryan.amp707
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquin
Sep 29, 2025 -

Hansel Subaru responded

Ryan, we couldn't agree more. Thank you for your wonderful 5-star review. Your feedback is used to support, train, and improve the customer experience.

September 23, 2025

I stalled on getting a car given the hassles and pressure I experienced when I purchased a new car 15 years ago in another community with a different dealership. Fast forward to August 2025: the experience a More

by doug h.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary, Nicholas Rescina, Arsh Kaur, Scott Reznicek
Sep 25, 2025 -

Hansel Subaru responded

Thank you, Doug! Nick is one of the best and we couldn't be happier that he exceeded your expectations.

September 16, 2025

We'd put off buy a new vehicle for nearly a year to avoid the usual hassle based upon past experiences. Our salesman, Adam LaFranchi, made the experience of buying our Crosstrek as smooth as any new or used More

by Gerry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary O'Bryan , Bryan Eddinger, Adam LaFranchi
Sep 16, 2025 -

Hansel Subaru responded

Gerry, your review means a great deal to our team. Thank you.

September 09, 2025

It was a smooth visit, its was done on a timely matter. The service worker seem to need more counter space. thank you for your time More

by Leti.ortega66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kolsky
Sep 09, 2025 -

Hansel Subaru responded

Thank you for the feedback. It was a pleasure serving you.

August 27, 2025

We are happy with the Soltera and the help we got operating it. We also appreciate the sales process very much. More

by bob dozor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kain
Aug 27, 2025 -

Hansel Subaru responded

Bob, thank you for taking the time to share your experience with us. The Soltera is a beautiful choice, and we couldn't be happier that you are happy with it.

August 13, 2025

Good service ; knowledgeable staff. Being a Subaru owner, buying another Subaru here was a breeze More

by srini.sundaram25
Recommend Dealer
Yes
Employees Worked With
John Bruno, Alina Jordan
Aug 13, 2025 -

Hansel Subaru responded

That's great to hear. Thank you!

July 29, 2025

Friendly and extremely helpful with my purchase of my 2025 Subaru Crosstrek. Always available for questions or concerns. Truly this dealership goes above and beyond customer service More

by nmcknigh41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Groth
Jul 29, 2025 -

Hansel Subaru responded

Thank you for the awesome review. Your feedback is helpful in training our team, mentoring, and improving.

Jul 29, 2025 -

Hansel Subaru responded

Thank you! I'll be sure to share your feedback with John.

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