Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
592 Reviews
Call Dealership (707) 414-6183
View Awards

2987 Corby Ave

Santa Rosa, CA

95407

Directions

By Type

Showing 592 reviews

December 31, 2023

I sat comfortably in the waiting area while they took care of servicing my car and in about an hour and a half it was done and clean and ready to go! More

by Cathy P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Report | Print
December 31, 2023

The personnel were very professional and easy to work with. Our transaction went very smoothly. More

by Lisa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Rasmussen , Regina Gruber
Report | Print
December 31, 2023

All of the Hansel dealerships are great. My problem lies with Subaru. My issue was not resolved. More

by RICHV4RICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
December 30, 2023

I couldn’t get better service anywhere. All the agents are the greatest . Thank you , More

by COBBLERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno, Regina Gruber, Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Report | Print
December 30, 2023

Always pleasant, efficient and helpful. Have been buying from them for 30 years and they have made me a loyal Subaru fan. More

by FULLPLATERESTAURANTCONSULTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stegner
Report | Print
December 30, 2023

Joe has greeted me and been nothing but exemplary in his service and explanation of the work. More

by Becky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lafranchi, John Bruno, Joe Turgeon
Report | Print
December 29, 2023

It’s like going to a family members home. Trusted, never a problem always perfect More

by FARMFOXHAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno, Regina Gruber, Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Report | Print
December 28, 2023

Didn’t check any necessary services/fluids even with inspection coupon. The come fed changing parts that do not need to be changed yet. More

by KDVR21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Moody
Report | Print
Dec 28, 2023 -

Hansel Subaru responded

If you have questions about your services, please reach out the Thanh Lam who can define what service was done and what fluids were checked.

December 28, 2023

Have the good trust that’s grown for over fifteen years with our service advisor taking care of our Subaru. More

by CECILE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stegner
Report | Print
Dec 28, 2023 -

Hansel Subaru responded

That is great to hear. Thank you for your dedication to Hansel Subaru. We appreciate you!

December 27, 2023

The sales person misrepresented the vehicle things that were important to me Weir flat out lied More

by Jim shaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emma Rasmussen
Report | Print
Dec 27, 2023 -

Hansel Subaru responded

Jim, I am sorry to hear you feel that way. We do our best to find the right vehicle for you. It's never our intention to get you into a car that doesn't fit your needs.

1
...
9
10
11
...
60