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Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
576 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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Showing 576 reviews

December 13, 2023

Welcoming, caring, great service! Brian always welcome with a smile, updates you, and makes the experience something to look forever to. Always has a happy demeanor. I often stay and More

by CMDALYPHOTOS
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 03, 2024 -

Hansel Subaru responded

Thank you for sharing your experience with us!

December 12, 2023

I've already gave so many reviews so many times. My experience with Hansel Subaru and Adam La Franchi was excellent. How many more reviews will you be sending me. More

by erzemansky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bruno, Adam LaFranchi
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Dec 28, 2023 -

Hansel Subaru responded

Thank you for the review!

December 12, 2023

The staff at Hansel subaru were knowledgeable about the inventory and they made the whole process very smooth More

by GAHOIDY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bruno, John Groth, Bryan Eddinger
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Dec 28, 2023 -

Hansel Subaru responded

Thank you for taking the time to provide a review.

December 11, 2023

I scheduled a recall and didn't get it done. Had an oil change I only booked cause I was getting the recall. Haven't heard from Subaru since. More

by KIMSWANSON1210
Recommend Dealer
No
Employees Worked With
Paul I think?
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Jul 05, 2024 -

Hansel Subaru responded

Service will be calling you today. Sorry for the delay.

December 11, 2023

Emma is a super sales lady who knows her product. She got me into a new vehicle within my price range. Very pleased! More

by FSIMONSON1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Groth, Emma Rasmussen
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Dec 28, 2023 -

Hansel Subaru responded

That is great to hear. Thank you for your business!

December 10, 2023

Great service and good people. Fantastic customer service. The service for my key was fast. More

by LIDIAALKAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
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Dec 28, 2023 -

Hansel Subaru responded

Fantastic to hear! Thank you.

December 10, 2023

Very good at follow up annoyingly good if you actually trying to buy a car or lease. More

by I love Subarus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina Jordan
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December 10, 2023

Great job Service people terrific felt like I got a new car. Give me heads up what might need in future super folks More

by ANNGOTTESMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
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December 09, 2023

Friendly, prompt, professional service - staff bends over backwards to keep us informed of progress during visit. More

by PJ_BECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner
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December 09, 2023

I felt comfortable and everyone was helpful. They also explained everything clearly and answered all my questions. More

by VEGAL110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquín , Morgan McGrath
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