
Hansel Subaru
Santa Rosa, CA
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I've been to better service centers. Some of the people are friendly others not so much. Seems more like an assembly line and I question their attention to details. I get a computerized Some of the people are friendly others not so much. Seems more like an assembly line and I question their attention to details. I get a computerized report but no verbal report. More
I can’t be more pleased with this Subaru dealership. I absolutely love love love my new Subaru and the entire buying process was painless. The service center is equally fabulous. Easy painless process t I absolutely love love love my new Subaru and the entire buying process was painless. The service center is equally fabulous. Easy painless process to arrange service. I am very happy I purchased a Subaru and I am super pleased that I got this dealership so close to my house. Thank you Subaru. More
I always appreciate the reception I get when I come in, and the servicing is always completed faster than I expect. I have noticed the communication from the technician about the status of my vehicle is and the servicing is always completed faster than I expect. I have noticed the communication from the technician about the status of my vehicle is sometimes slow, but that is not true for the actual work being done. More
Repeatedly made mistakes on our service. Said a had a tire that was low tread when it wasn’t. Said my breaks weee fine, then a well later that they needed replacing. Did not repair items tha Said a had a tire that was low tread when it wasn’t. Said my breaks weee fine, then a well later that they needed replacing. Did not repair items that I said needed repair. The list is long. More
Wonderful & Happy with my new 2023 EV Solterra Touring! Edgar is the best and I would highly recommend working with him for your next purchase! This is my third purchase through Edgar! Staff is excellent! Edgar is the best and I would highly recommend working with him for your next purchase! This is my third purchase through Edgar! Staff is excellent! I have always had great costumer service at Hansel Subaru! More