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Hansel Subaru

Santa Rosa, CA

4.7
573 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 573 reviews

November 13, 2023

Everyone was so nice and professional. Edgar in Sales and Bryan in Finance made the process seamless. I would recommend Hansel Subaru to anyone one looking for a new or used car. More

by BOBBI_MERCHANT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bruno, Edgar Marroquin, Bryan Eddinger, Joe Turgeon
Nov 24, 2023 -

Hansel Subaru responded

That's awesome Bobbi. Thank you!

November 11, 2023

This dealership is the best I have ever experienced. Everyone is courteous, knowledgeable, friendly, thorough, and helpful. The waiting area is very comfortable and hospitable. I might say that I even More

by FIRERUBY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno, Joe Turgeon, Morgan McGrath, Brian Stegner
Nov 30, 2023 -

Hansel Subaru responded

Thank you for taking the time to provide your feedback!

November 10, 2023

Everyone was gracious & helpful. That’s about it. Can’t say more. Efficient emplyeesthank your More

by PRENTICELAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Nov 30, 2023 -

Hansel Subaru responded

Thank you for intrusting us to service your Subaru.

November 05, 2023

Santa Rosa Hansel Subaru has done some serious improvements to their service center. I find them through, helpful, and resourceful. They are more efficient now, and are usually quite accurate esti More

by URSULAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
Nov 30, 2023 -

Hansel Subaru responded

Wonderful news! Thank you for providing us with such a great review.

November 03, 2023

Always attentive to customers needs. Vehicle is finished when promised. Friendly staff and if not knowledgeable about specifics, will have someone on staff who is. More

by IMLARMO138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service , Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Nov 30, 2023 -

Hansel Subaru responded

Thank you! Your review means a great deal to us.

October 30, 2023

Great service reps. ..particularly Joe Turgeon...excellent employee! The Manager Than is outstanding . The lobby are is clean and inviting. More

by ALAN38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Brian Stegner
Nov 30, 2023 -

Hansel Subaru responded

Your feedback is important to us. Thank you!

October 29, 2023

Appointment went fine. Not sure why you're asking for 15 words? It went fine! More

by steffee19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know, too long ago
Nov 24, 2023 -

Hansel Subaru responded

Thank you for letting us know that your service appointment went well. Thank you!

October 29, 2023

Very good great service. Only thing I am unhappy about the gave me bad price for my car!!! It was a 750LI bmw 69,000 miles. 2014! I perfect shape. Only 18,500 I was offered More

by ZORAJAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rescina
Nov 30, 2023 -

Hansel Subaru responded

We are happy to hear you got great service. Thank you!

October 29, 2023

Eager to get you in and out as promised. Knowledgeable! Make you feel at home. More

by learnedandrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McGrath, Eric Moody
Nov 30, 2023 -

Hansel Subaru responded

Thank you for being a part of the Hansel Subaru family!

October 27, 2023

The service person was nice and did what they said they would do. Like the text feature to communicate More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moody
Oct 27, 2023 -

Hansel Subaru responded

Thank you for letting us know that we met your expectations. It's always great to hear.

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