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Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
575 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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Showing 575 reviews

October 29, 2023

Eager to get you in and out as promised. Knowledgeable! Make you feel at home. More

by learnedandrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McGrath, Eric Moody
Report | Print
Nov 30, 2023 -

Hansel Subaru responded

Thank you for being a part of the Hansel Subaru family!

October 27, 2023

The service person was nice and did what they said they would do. Like the text feature to communicate More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moody
Report | Print
Oct 27, 2023 -

Hansel Subaru responded

Thank you for letting us know that we met your expectations. It's always great to hear.

October 27, 2023

Good vibes, professional staff, courteous, would recommend to people i know, service done in a timely manner. More

by JCHAPMAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Report | Print
Oct 27, 2023 -

Hansel Subaru responded

Thank you for taking the time to provide a review and your feedback. We appreciate you!

October 26, 2023

All my questions were answered, they made the paperwork and financing as easy as possible and the did great follow up! More

by Rachaelwineclub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
Report | Print
Oct 26, 2023 -

Hansel Subaru responded

Thank you for your positive feedback. Making it easy for you is our goal.

October 26, 2023

Everyone was courteous and the work was done in a timely manner. Will definitely come back for next servoce. More

by warrenmyrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Report | Print
Oct 26, 2023 -

Hansel Subaru responded

Thank you for letting us know that we have met your expectations.

October 24, 2023

I was taken care of 100% The courtesy car was even clean! Great service. ,Professionally done, and completed on time with courtesy. It was a very large job but extremely well done. More

by frank.valerga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moody
Report | Print
Oct 26, 2023 -

Hansel Subaru responded

That's great Frank. Thank you!

October 24, 2023

The sales people were all very cordial and very nice. They worked well together and supported each other and their main goal was for us to be satisfied with the vehicle. We were choosing a nice refreshin More

by JEFFALLYSON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Eddinger, Adam LaFranchi
Report | Print
Oct 26, 2023 -

Hansel Subaru responded

We love to hear all went well. Thank you!

October 24, 2023

I love my subaru and Ton in service has been very helpful and attempted in solving my issues and unknown to him I switched our 2020 crosstrek hybrid service needs from Ukiah to Hansel 18 months ago and will More

by michaelwbeattie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Groth
Report | Print
Oct 24, 2023 -

Hansel Subaru responded

Thank you, Michael. Don't hesitate to reach out, if I can help in any way. Diana B, CX Manager, Hansel Subaru.

October 22, 2023

The service department seem to care about satisfying their customers. They were good at repairing my car for a reasonable price. More

by HAROLDBREVIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Brian Stegner
Report | Print
Oct 23, 2023 -

Hansel Subaru responded

That is great to hear. Thank you for taking the time to provide a 5-Star review!

October 21, 2023

This is the third time when servicing my car that there was an issue with the person at the service counter. Very annoying. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 23, 2023 -

Hansel Subaru responded

I apologize for the challenges you've encountered. Your business is important to us and I'd like the opportunity to learn more so that we can improve. Please contact me. Diana B., Hansel Auto Group, 707.523.0727 or dbiegel@gohansel.com.

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