
Hansel Subaru
Santa Rosa, CA
Filter Reviews by Keyword
By Type
Showing 576 reviews
The guy was very friendly and very knowledgeable about the car. Instead of suggesting we do the 30,000 mile service he looked at the car and said that there wasn’t enough damage done to warrant that expen the car. Instead of suggesting we do the 30,000 mile service he looked at the car and said that there wasn’t enough damage done to warrant that expensive option so he just did the regular service which was only a couple hundred dollars compared to a couple thousand dollars. More
Best dealership EVER! !! Always really fast. They even remember not to move my seat. I travel over an hour just to get my 2023 Subaru Outback Serviced here !! Always really fast. They even remember not to move my seat. I travel over an hour just to get my 2023 Subaru Outback Serviced here More
Everyone I’ve interacted with at Hansel Subaru has been friendly, helpful & knowledgable. John & Preston are a great team & they made the entire process of buying a car go pleasantly smooth. I’m loving my friendly, helpful & knowledgable. John & Preston are a great team & they made the entire process of buying a car go pleasantly smooth. I’m loving my new Crosstrek! More
Everyone at Hansel Subaru is super helpful and friendly, from our salesman Edgar (who I specifically came back to see after he sold me my last subaru 4 years ago) to Scott in finance who was so helpful, and from our salesman Edgar (who I specifically came back to see after he sold me my last subaru 4 years ago) to Scott in finance who was so helpful, and the manager Regina for being so accommodating. More
My main complaint with Subaru is the number of factory recalls for my Impreza. The same is true for my husbands ascent. Booth a 2019 vehicles. recalls for my Impreza. The same is true for my husbands ascent. Booth a 2019 vehicles. More
I didn’t have to wait on my appointment it was on time and was completed faster than I expected And I was ask if I would like either some water or coffee and was completed faster than I expected And I was ask if I would like either some water or coffee More
All of the service advisors are great. Always punctual and courteous. I was disappointed when I made my appointment for service I was not advised that my prepaid service was over and what Always punctual and courteous. I was disappointed when I made my appointment for service I was not advised that my prepaid service was over and what the service fee would be. More