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Hansel Subaru

Santa Rosa, CA

4.7
576 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 576 reviews

September 26, 2023

Can't complain, got an oil change, a car wash and had some coffee. Out in about 2 hours. Pretty standard which is all I really need ???? More

by benjaminbalken
Recommend Dealer
Yes
Oct 03, 2023 -

Hansel Subaru responded

That's awesome! Thank you.

September 26, 2023

Always great service and super responsive to texts. Very happy with Paul and the team. More

by dave.s.hartman
Recommend Dealer
Yes
Employees Worked With
Paul - Service
Oct 03, 2023 -

Hansel Subaru responded

Thank you! I'll be sure to share with Paul and Team.

September 26, 2023

Fast and courteous service, however it was expensive and no longer under warranty. Will probably return for future service. More

by KKCOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023 -

Hansel Subaru responded

Thank you for the review, and for your dedication to Hansel Subaru. Please reach out if we can help when it comes time. Your business is important to us.

September 25, 2023

Professional, caring, funny (when appropriate)yet they obviously know what needs to be done and how to do it. I won’t take my car for service anywhere else. The most important factor: They like my dog, Pe More

by SHIRLEY.SARAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember name—there were so many wonderful employees,, Edgar Marroquin
Sep 25, 2023 -

Hansel Subaru responded

Thank you, Shirley! We appreciate the great review and that you let us know how we are doing. Your business is important to us.

September 25, 2023

The staff is great very experienced. Edgar was a pleasure to work with. Would recommend to my friends. More

by HURSTJR.WILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquin, Regina Gruber
Oct 03, 2023 -

Hansel Subaru responded

That's great to hear. Thank you!

September 24, 2023

All issues were discussed and resolved, Great communication with Joe and great work by the Subaru mechanics. More

by J.BEDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
Sep 25, 2023 -

Hansel Subaru responded

Great to hear! Thank you.

September 23, 2023

Great service! Very efficient agent and helped us with all of our questions and Edgar made sure we understood everything very well More

by ARANGOALBA17
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquin
Sep 25, 2023 -

Hansel Subaru responded

We are pleased that we met your expectations. I'll be sure to share your sentiments with Edgar. Thank you for the wonderful review.

September 22, 2023

I only noticed it until two weeks after service but I paid for a battery cleaning and they didn’t do a very good job. It still looks very dirty and there’s blue battery stuff spread out on the plastic re More

by Julian G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot name
Oct 09, 2023 -

Hansel Subaru responded

I am sorry to hear this Julian. I've contacted the manager and someone will be reaching out to you.

September 22, 2023

Excellent service experience at Hansel Subaru. Good waiting area with ample seating and plenty of amenities. More

by RICHARDCHAPMAN761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquin
Oct 03, 2023 -

Hansel Subaru responded

Thank you for the 5-star review!

September 22, 2023

I purchased my first new car (hybrid electric Crosstrek) from Hansel Subaru in 2019 and they’ve been excellent from day one. Great customer service, easy to make appointments. Highly recommend to anyone w More

by LFE.occidental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Hunter
Sep 26, 2023 -

Hansel Subaru responded

Thank you!!!

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