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Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
576 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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Showing 576 reviews

September 21, 2023

Hansel Subaru always delivers premium service. Their communication regarding the services provided and why they are being offered is fantastic. Joseph Turgeon is the best! More

by HUERTAMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Turgeon
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Sep 21, 2023 -

Hansel Subaru responded

Thank you for starting our day with a smile. We appreciate your business and will be sure to pass your great review on to the service team.

September 21, 2023

Good job on short notice and slow alignment shorten my over all trip tried their best thank you. Will recommend you to any Subaru people I know. More

by EDDYJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Oct 09, 2023 -

Hansel Subaru responded

Thank you for the 5-star review!

September 21, 2023

The dealership is good and so is the service department. The automated system is hard to use if you are a senior. More

by GAYLSALISBURY1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan L McGrath
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Oct 09, 2023 -

Hansel Subaru responded

Thank you for the feedback. Please don't hesitate to reach out if you need additional assistance to learn about your car. Ask for Gary, our product specialist.

Oct 10, 2023 -

GAYLSALISBURY1949 responded

Thanks

September 21, 2023

Thank you for taking care of our six month old new subie. She is a dream. She is our second Subaru. There are many in Oakmont and everyone is happy with their performance and ease of use. More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam LaFranchi is in sales and he keeps in touch and if I have questions or concerns he helps us out. He is a keeper!
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Oct 09, 2023 -

Hansel Subaru responded

We're happy to hear you are enjoying your Subaru. Thank you for the great review!

September 21, 2023

I felt very comfortable during the entire car buying process. The staff was very kind and helpful. More

by DJIMERSON0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Groth, Bryan Eddinger, Regina Gruber
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Sep 21, 2023 -

Hansel Subaru responded

Thank you for expressing your opinion in a 5 Star review. I'll be sure to share it with John, Bryan, and Regina.

September 20, 2023

Efficient, helpful and knowledgeable. I am glad I chose Hansel Subaru to buy my new car. More

by Hofer.caroljane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquin, John Groth, Alina Jordan, Adam LaFranchi
Report | Print
Sep 20, 2023 -

Hansel Subaru responded

That's what we love to hear! Thank you.

September 20, 2023

I had a really good experience with John and Preston. They’re a great team! More

by BROOKTONOLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston 5 star , John Groth
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Sep 20, 2023 -

Hansel Subaru responded

Thank you for the kind review. . All reviews and surveys support their efforts in training and improvement.

September 20, 2023

Great service department that was very helpful and they got me a ride while working in my car. More

by JNALAWAGAN420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Iniguez, Bryan Eddinger, Regina Gruber
Report | Print
Sep 20, 2023 -

Hansel Subaru responded

We're so happy it helped. Thank you for the great review.

September 20, 2023

Hansel Subaru stands behind their product. The staff at Hansel Subaru are excellent communicators, meaning they listen to a customer’s needs and try their best to satisfy the customer’s needs. More

by LOVEMYJRTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Young; Richard Hahn; and the manager of the service department Tham who is GREAT, Regina Gruber
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Oct 09, 2023 -

Hansel Subaru responded

Thank you for such a great 5-star review!

September 18, 2023

Quick and great service, very knowledgeable staff that are the car buying process very easy. More

by BRIAN_URSCHEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam LaFranchi
Report | Print
Sep 18, 2023 -

Hansel Subaru responded

Great to hear Brian. Thank you!

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