
Hansel Subaru
Santa Rosa, CA
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A great buying experience. Daniel, our salesman, was very helpful and not pushy at all. Gary and Daniel have provided continuing follow up to make sure that we are happy with o Daniel, our salesman, was very helpful and not pushy at all. Gary and Daniel have provided continuing follow up to make sure that we are happy with our purchase. More
Tire quote for my Outback was very competitive. Called to schedule a tire replacement and was surprised to get in that afternoon. The work was done with care and with professionalism. Thank you iva Called to schedule a tire replacement and was surprised to get in that afternoon. The work was done with care and with professionalism. Thank you ivan. More
I lost my key fob on a recent out-of-state trip. Naturally I was distressed and inconvenienced when I arrived home and needed replacement ASAP. I was able to resolve the issue within 2 days and one Naturally I was distressed and inconvenienced when I arrived home and needed replacement ASAP. I was able to resolve the issue within 2 days and one trip to the Service Department. I felt like I received first-class treatment throughout. More
I was impressed with the service waiting area, and the service advisors. They are all extremely professional and friendly. The service is done on time and they even washed my car. service advisors. They are all extremely professional and friendly. The service is done on time and they even washed my car. More
Friendly service, no complaints. I had questions about service that was done and Brian was helpful with a follow up on what to do next. I had questions about service that was done and Brian was helpful with a follow up on what to do next. More
This was the best buying experience ever! The sales team and management was knowledgeable, friendly and honest without any pushiness and made the whole process smooth and stress free. The f The sales team and management was knowledgeable, friendly and honest without any pushiness and made the whole process smooth and stress free. The finance guy was great and offered me some valuable items and his presentation was complete and easy to follow. The delivery process was thorough and not hurried - they truly cared about me knowing how to properly operate everything. I highly recommend Hansel Subaru to anyone looking at buying a new or used vehicle! GG More
I came in a few months ago and the service team couldn't find anything wrong with my battery. The issue recurred a few weeks later and Morgan helped me get back with the service team and resolve my issue. find anything wrong with my battery. The issue recurred a few weeks later and Morgan helped me get back with the service team and resolve my issue. More
They took real good care of my car. I had a Crack in my windshield and didn't realize that it was covered under my warranty and the service guy pointed it out that it was, saved me at l I had a Crack in my windshield and didn't realize that it was covered under my warranty and the service guy pointed it out that it was, saved me at least $250 to $500, thank you guys so much!! More