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Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
575 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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Showing 575 reviews

September 01, 2023

Service was great. Car returned clean and in good shape. Nice waiting area. Good people. More

by Mkdarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Petty
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Sep 19, 2023 -

Hansel Subaru responded

Thank you! We love hearing we have met your expectations.

September 01, 2023

I‘’be taken my Outback to this dealership for the 6th time, not fixed yet! More

by BOBFORGHANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All good people
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Sep 19, 2023 -

Hansel Subaru responded

Bob, Your feedback is appreciated. The service manager, Thanh will be reaching out so that we understand what is not working.

September 01, 2023

brian stegner is a great rep for subaru. ditto. ditto s s s s s s More

by JSTAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brian stegner
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Sep 05, 2023 -

Hansel Subaru responded

Thank you for taking the time to support and recognize Brian. We appreciate it.

August 30, 2023

The staff was knowledgeable and helpful, efficiently, taking care of the needed maintenance without any unnecessary fuss. More

by RHODESR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquin, Paul Brumm, Davis Fox, John Groth, Nicholas Rescina, Bryan Eddinger, Alina Jordan, Regina Gruber, Adam LaFranchi, Jesse Parra
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Sep 19, 2023 -

Hansel Subaru responded

Your review means a great deal to us. Thank you!

August 30, 2023

Great service rep. Responds to customer requests. Joe and Thon were easy to work with. More

by JOHPHELPS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Thon
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Sep 19, 2023 -

Hansel Subaru responded

That means a lot to us. Thank you for being a dedicated Hansel Subaru customer!

August 30, 2023

Always helpful and efficient. I trust them with my car. I will certainly go back there again. More

by Hofer.caroljane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina Jordan
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Aug 30, 2023 -

Hofer.caroljane responded

Thank you for you kindness and efficiency.

August 30, 2023

I’ve been thrilled with the Hansel Subaru dealership & their service support team & expertise since I bought my first new Subaru in 2013!!! Thank you so much for all your help maintaining & servicing my b More

by CAYE.BROOKSHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian - service technician
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Sep 19, 2023 -

Hansel Subaru responded

That's great! We are happy to hear that your needs have been met and that you still love Subaru! Thank you.

August 29, 2023

Amazing service and customer service team! Helpful, polite and goes above and beyond. I drove 40 mins out of my way to go to Hansel to avoid going to the Subaru dealership by me. More

by mofadel1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul from Service
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Sep 19, 2023 -

Hansel Subaru responded

Thank you for your kind and supportive review. We appreciate your business.

August 29, 2023

Paul young was a tremendous help. I will continue to work with him. He was knowledgeable, considerate, and went “above the call of duty”. More

by muchka207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
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Sep 19, 2023 -

Hansel Subaru responded

That is great to hear. Thank you!

August 28, 2023

They made feel very welcome and the service was immediately performed and great even the coffee was good More

by BITMAP001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno, Maritza Iniguez
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Aug 28, 2023 -

Hansel Subaru responded

Thank you for taking the time to provide your feedback and the 5-star review. We appreciate you.

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