
Hansel Subaru
Santa Rosa, CA
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Nick was great sales person. Bruno should learn from nick’s customer service skills. When I got to the finance department I wasn’t getting my full costo member discount. Even tho Bruno should learn from nick’s customer service skills. When I got to the finance department I wasn’t getting my full costo member discount. Even though I told the finance gentleman it was a certain amount he wouldn’t believe me. Maybe better communication or learn the discounts for Costco members. Other than that Nick made it possible for my mom and I to have a great experience. More
Customer service staff Professional, with pre-service inspection&post, & service on car fast enough. I was worried when young technician moved our car SO fast and so close on bldg side to garage, it felt inspection&post, & service on car fast enough. I was worried when young technician moved our car SO fast and so close on bldg side to garage, it felt reckless& un-necessary.As we were early to our appointment with no request to expedite the routine service appointment. More
Joseph is my service advisor and his knowledge of Subaru is very good. He ca. Answer any of my questions regarding any service needs. I will be a returning customer. is very good. He ca. Answer any of my questions regarding any service needs. I will be a returning customer. More