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Hansel Subaru

Santa Rosa, CA

4.7
574 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 574 reviews

August 04, 2023

Informative, punctual, thorough, kind and caring. These reasons and more are why I will keep my business with Hansel. More

by deaconbots6w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe at the service desk!!!, John Groth
August 03, 2023

I always am comfortable going to the dealership in Santa Rosa for any service on my car. Everyone is kind, professional, and timely. I love my car and only take it to Subaru for service! More

by HEIDIFORT23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Edgar Marroquin
August 03, 2023

Great customer service! This is my very first brand new car and I'm thrilled with my purchase and the process of purchasing through Hansel. More

by JOANSFIREDUP
Recommend Dealer
Yes
Employees Worked With
Paul Brumm, Bryan Eddinger, Alina Jordan
August 03, 2023

Excellent customer service, confidence in the quality of the repair and maintenance service, and I appreciate the detailed explanation of the work done and/or needed on the car. More

by Judithdlr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
August 03, 2023

Quality service as usually. Good explanation of everything that was done, and car returned clean and ready to go. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Brumm
August 02, 2023

Great service. Attentive staff. This is now our 3rd time leading from Hansel. Hopefully we will lease again. More

by SELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquin, Paul Brumm, Davis Fox, John Groth, Nicholas Rescina, Bryan Eddinger, Alina Jordan, Adam LaFranchi, Jesse Parra, Emma Rasmussen
August 02, 2023

Your Service Dept has always been exceptional! Not only are they knowledgeable & explain the services to be done in detail, I’ve been included in the conversation. 👌🏻 More

by kle537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Turgeon
August 02, 2023

The service was thorough and met my expectations. I received my annual service and was happy with the work done. More

by Mlbergmann75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Rescina
August 01, 2023

Great customer service from staff, as usual. Shout out to Joe! The new booking method online seems to just be a way to get more money out of customers, though advertised as more convenient. More

by BEREnice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center. Joe! 5/5
August 01, 2023

Hansel makes a day of car repairs feel like a spa day: almost :) The service is fast and friendly. I am so happy when I take my car here. Thank you More

by DANIELLE.KELLEHER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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