
Hansel Subaru
Santa Rosa, CA
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Words really can't adequately describe the way this team treats its Subaru customers. The cars sell themselves but coupled with genuine caring people working for your benefit....well it's not just a slogan treats its Subaru customers. The cars sell themselves but coupled with genuine caring people working for your benefit....well it's not just a slogan when they say "Love Drives Us" More
Everyone I have interacted with in the service department has been excellent. I want to give a special shout out to Bill Petty who was especially helpful at meeting my needs. Thank you Bill! has been excellent. I want to give a special shout out to Bill Petty who was especially helpful at meeting my needs. Thank you Bill! More
The service technician at Hansel Subaru took the time to drive with me to determine the source of an intermittent rattling sound I had to noticed in my car. He heard the sound and reported his findings to drive with me to determine the source of an intermittent rattling sound I had to noticed in my car. He heard the sound and reported his findings to the service manager. I was promptly given a lender car while the technician researched the source of the sound and made the appropriate repair. I am very pleased with the excellent service at Hansel Subaru. More
Get help in getting my new car. They made it fast and easy. John Groth my sale associate was a great help in getting me into and new Impreza They made it fast and easy. John Groth my sale associate was a great help in getting me into and new Impreza More
Always courteous and I feel like a valued customer. I worked with Eric this time, but the same is true of all the service staff. I really like their shuttle service as well. Linda is great and when the I worked with Eric this time, but the same is true of all the service staff. I really like their shuttle service as well. Linda is great and when there was a problem getting their driver to me for pickup they thoughtfully provided Uber. Couldn’t ask for better service. More
They went out of their way to get me the car I wanted at the car payment I neededt. They were super helpful and friendly. The process went quickly and smoothly. My family and I have bought several cars from the car payment I neededt. They were super helpful and friendly. The process went quickly and smoothly. My family and I have bought several cars from different Hansel locations and each of them have been great! More