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Hansel Subaru

Santa Rosa, CA

4.7
576 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 576 reviews

February 18, 2024

He was great and very helpful. Pretty sure they just didn't want to give me a loaner for a couple days but other than that, the insurance actually worked. More

by JULIANBEAL
Recommend Dealer
Yes
Mar 28, 2024 -

Hansel Subaru responded

Thank you for the 5-star review!

February 18, 2024

Se above comments. I have given my ratings and descriptions. Thankyou I appreciate the coupons and the very polite service More

by CLOSE44
Recommend Dealer
Yes
Employees Worked With
Dk
Mar 28, 2024 -

Hansel Subaru responded

Thank you for taking the time to provide a 5-star review. We appreciate you.

February 18, 2024

It was great. It was relatively fast and cheaper than I thought it was gonna be. More

by chrisdrobbins1
Recommend Dealer
Yes
Feb 29, 2024 -

Hansel Subaru responded

We love to hear that our team met your expectations. Thank you!

February 17, 2024

Joe Turgeon was warm, prompt, and responsive, keeping my car overnight, though Repair could find nothing to explain my car's symptoms. Subaru did not charge me and Joe patiently explained to me a normal fea More

by KATHRO
Recommend Dealer
Yes
Employees Worked With
Joseph Turgeon.
Mar 28, 2024 -

Hansel Subaru responded

That is wonderful. Thank you.

February 16, 2024

Outstanding Customer Service & Professional Courtesy Professionals like Thanh Lam, Joseph Turgeon, Morgan McGrath, and John Bruno are the reason we choose to bring our business to Hansel Subaru More

by Adamsbatkin
Recommend Dealer
Yes
Employees Worked With
Morgan McGrath
Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Mar 05, 2024 -

Hansel Subaru responded

We appreciate your review. Thank you!

February 06, 2024

Until recently, Thanh Lam and Joseph Turgeon have proven to be our first choice when it comes to doing business with Hansel Subaru; but that has recently changed. Due to an unexpected situation, Joseph was More

by Adamsbatkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Lam, John Bruno, Regina Gruber, Joe Turgeon, Morgan McGrath, Brian Stegner
Feb 05, 2024 -

Hansel Subaru responded

Thank you for taking the time to provide your thoughts and feedback. We appreciate you.

February 03, 2024

We had not bought a Subaru previously so were a little hesitant. Sales staff were very patient at answering all our questions & not pressuring us. We are very happy with our CrossTrek & think we made th More

by cindfor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Rescina
Feb 06, 2024 -

Hansel Subaru responded

It's great to hear you are enjoying your Crosstrek! Thank you!

January 30, 2024

Subaru Had Great Service, Friendly Staff, and Was Thorough! The Appointment Went Smooth and Easy. More

by megannc48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam LaFranchi, Brian Stegner
Jan 30, 2024 -

Hansel Subaru responded

That is great to hear! Thank you.

January 15, 2024

On time, kept me informed, pleasant surroundings They seem genuinely interested in my car and my comfort More

by TANYAVVINO
Recommend Dealer
Yes
Feb 09, 2024 -

Hansel Subaru responded

Thank you for sharing your experience with us.

January 14, 2024

I am happy enough to have the car I bought. The whole experience left me exhausted - the buying part I am referring to now. I was pretty straight with them, but I am nearly ninety - how could More

by Bishopking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scot( Finance dept), Emma Rasmussen
Feb 09, 2024 -

Hansel Subaru responded

Thank you for sharing your experience with us. Your feedback is important to us and it's one way to learn how we can improve.

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