Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
573 Reviews
Call Dealership (707) 414-6183
View Awards

2987 Corby Ave

Santa Rosa, CA

95407

Directions

By Type

Showing 573 reviews

June 30, 2023

Good service, easy to schedule. The last service took longer than expected, but they stayed after hours and finished it that day. I always appreciate how easy it is for them to cont More

by HALE_MANU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Harris
Report | Print
Jul 05, 2023 -

Hansel Subaru responded

We're happy to have met your needs and want to apologize for the time it took. We will use your feedback to improve what we do. Thank you.

June 30, 2023

Relaxed but professional service reps make it a pretty smooth process. Service took longer than promised though. More

by BDANCEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Parra
Report | Print
Jul 05, 2023 -

Hansel Subaru responded

I'll be sure to share your feedback with the team so that we can improve! Thank you.

June 30, 2023

Hansel Subaru is reliable and professional. The staff is always top notch and always helpful. Everyone is friendly and knowledgeable about the vehicles they service and sell. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Gruber, Adam LaFranchi
Report | Print
Jul 05, 2023 -

Hansel Subaru responded

This is great to hear Jennifer. Thank you for your business!

June 29, 2023

Every time I get my car service . joe always keeps me up to date on my vehicle status!!! More

by SGARCIA6180
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe service adviser
Report | Print
Jul 05, 2023 -

Hansel Subaru responded

That's the way it should be. We are happy to hear you have been taken car of and that we met your expectations. Thank you!

June 29, 2023

I've owned subarus for 30 years and now the radio is broken at 24000 miles and it cost 1500-3000 to fix so much for loyalty More

by BHAUER
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Paul
Report | Print
June 29, 2023

Great service- on time and always courteous. I’ve dealt with many different employees in this department and have always had a great experience.. More

by KELLERBOAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service department
Report | Print
Jul 05, 2023 -

Hansel Subaru responded

We love to hear that we have given you great care. You are important to us. Thank you.

June 29, 2023

Hansel Subaru has maintained our 2015 Forester since it was new. They consistently do good work. More

by ROTO.SPEED
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thanh Lam, Joe Turgeon
Report | Print
Jul 05, 2023 -

Hansel Subaru responded

That's fantastic! Thank you for your business.

June 29, 2023

I always receive friendly, fast, and professional service. I gladly recommend Hansel Subaru to friends and neighbors. More

by BRANDONHOLCOMBE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hannah Harris
Report | Print
Jul 05, 2023 -

Hansel Subaru responded

That's awesome. Thank you!

June 27, 2023

Great experience, Paul helped with the test drive and initial information and John worked with us to get a good deal on the Outback Wilderness. Generally a good experience and we love our new car. More

by SARA40
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Brumm, John Groth
Report | Print
June 26, 2023

Everyone was very nice, professional and curious. The gentleman who checked me in helped me find a very nice young salesman who assisted me in selecting my next new Subaru. Abigail Thanks to everyone More

by judirlifka1944@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan Eddinger
Report | Print
1
...
42
43
44
...
58