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Hansel Subaru

Santa Rosa, CA

4.7
587 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 587 reviews

July 14, 2023

The service advisors that check you in are knowledgeable and very personal. I always wait at the dealer while my car is serviced. It is always done in a timely fashion. When finished I receive a text and th More

by KENANDLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Gruber
Jul 18, 2023 -

Hansel Subaru responded

Ken and Lisa, Thank you for the 5-Star review. When you are happy, we are happy!

July 13, 2023

I love this dealership because they always service my car rapidly , keep me informed of the process and I can trust their work. Waiting at the dealership is comfortable with a nice workspace and coffee alway More

by LOMBARDIJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember now who helped me- they were all excellent
Jul 18, 2023 -

Hansel Subaru responded

Your review means a great deal to us JoAnne. Thank you!

July 13, 2023

Prompt attention to my needs. Got the parts, scheduled service and completed work in a timely manner. More

by JOHN_M_QUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Jul 18, 2023 -

Hansel Subaru responded

We thrive on a timely and seamless experience. Thank you for your business and the great review.

July 12, 2023

When you go to the dealership you will always find it comfortable and very clean restrooms. Friendly staff and service while you wait for your car. More

by ALEXVALLEY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emma Rasmussen
Jul 18, 2023 -

Hansel Subaru responded

Thank you for your review! We are happy to hear we've met your expectations.

July 11, 2023

My partner and I have owned our Tribeca since 2006, got on a lease program & ended buying. We’ve always had excellent service with Brian our advisor, and after all these years we and our Subaru know we’re More

by Darlene Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, service department
Jul 18, 2023 -

Hansel Subaru responded

Thank you for your confidence in us Darlene! It means a lot to us.

July 09, 2023

Paul in the service center was amazing. He went above and beyond for me when things weren't right. More

by SENIOR_BABY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in the service center.
Jul 10, 2023 -

Hansel Subaru responded

Thank you for letting us know that Paul went above and beyond. We appreciate it.

July 07, 2023

Very happy with our experience at Hansel Subaru. Our salesman Edgar was so helpful and knowledgeable. We highly recommend this dealership. More

by CATHERINEEWALTERS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquin
Jul 10, 2023 -

Hansel Subaru responded

That is great to hear. Thank you for the wonderful review!

July 06, 2023

It was quick and easy. .. No problems. I couldn't ask for anything else. Thank you! More

by KCBKLYN
Recommend Dealer
Yes
Jul 10, 2023 -

Hansel Subaru responded

That's fantastic! Thank you.

July 06, 2023

The staff are exceptional. They are always polite and cheerful. They complete the work in the best time. Their loaner cars are the top of the line. I would not hesitate to reco More

by GEOSAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service providers are the best.
Jul 10, 2023 -

Hansel Subaru responded

Thank you for letting us know that your service was exceptional. We appreciate your review and your business!

July 06, 2023

Friendly, efficient service from start to finish. Service rep even gave me a bottle of water! More

by WHATSNEWJERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept., can’t remember his name.
Jul 10, 2023 -

Hansel Subaru responded

We thank you for the review and look forward to servicing your vehicle when you come in!

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